Global IT Network Service Senior Specialist
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As Network Services Senior Specialist, you own the reliability and security of Campari's global network across offices, plants and cloud. You govern outsourced provider delivery, drive automation and infrastructure-as-code, and leverage AI to improve service efficiency. You will collaborate with the Network Architect and local IT to ensure designs translate into reliable, scalable implementations. This role blends technical leadership with governance to maintain high SLAs and continuous improvement across the network estate.
Retribuzione / Benefits- base salary 47,000–62,000 EUR + 10% STI
- benefits package
- international travel up to 10%
- CCNL Industria Alimentare classification
- potential variable compensation
- Manage quality and performance of network services across sites, aligned to target architecture and SLAs
- Serve as escalation point for complex network incidents and drive root-cause analyses
- Lead provider management, ensuring deliverables meet standards and documentation is up-to-date
- Approve standard network changes within authority and ensure changes are properly classified and evidenced
- Translate designs into executable delivery requirements and oversee site rollouts and technology refresh
- Maintain network standards and baselines for LAN, Wi‑Fi, WAN/SD‑WAN, firewalls, SASE/Zscaler, and Azure networking
- Advance automation and IaC by managing backlog, defining requirements and evaluating provider automation
- Ensure security compliance and remediation through Cyber Security collaboration and audits
- Act as Global IT liaison for local IT and OT boundary networks, with clear rollbacks and risk management
- Monitor and report on SD-WAN analytics, Azure Network Watcher, and site tests to maintain user experience
- 5+ years in enterprise networking with experience governing outsourced or managed services
- Hands-on experience with change, SLA, problem management and ITIL practices
- Solid knowledge of LAN, Wi‑Fi, WAN/SD‑WAN, firewalls, SASE/Zscaler, and Azure networking
- Proven ability to read and critique automation proposals and translate into clear requirements
- Strong incident management and cross-vendor troubleshooting capabilities
- Fluent English (written and spoken)
- Experience with provider implementation to technical acceptance
- Willingness to travel up to 10%
- Experience with ServiceNow or similar service management tools
- Familiarity with AI tools in daily workflows
- Improvement mindset
- Judgement and escalation
- Practical use of AI
- LAN/Wi‑Fi/WAN/SD‑WAN
- Firewalls, SASE/Zscaler
- Azure networking
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