Dynamics 365 Commerce

Would you like to start a new professional adventure as a Business Analyst Dynamics 365 Commerce in one of our opportunities in the Retail industry in Milan, Turin, Rome or Bologna?

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Your missions?

- Support the Finance workstream within a global rollout of a Dynamics 365 Commerce Store Commerce/POS solution across international markets.

- Act as the Finance functional counterpart within the rollout programme, working closely with the POS Squad, business stakeholders and technical teams.

- Analyse country-specific financial, tax and regulatory requirements, ensuring they are correctly translated into functional requirements and reflected within the solution.

- Analyse and document Retail and POS processes, including transactions, receipts, promotions, discounts, payments and transaction reconciliation.

- Gather, analyse and manage business requirements, supporting the definition of functional solutions in an Agile delivery environment.

- Work with interconnected systems and integrations, analysing interfaces and data flows across multiple applications.

- Ensure alignment between Finance processes, Retail/POS requirements and technical solutions across the wider solution landscape.

- Support testing, solution validation, implementation and rollout activities across different international markets.

- Identify and manage functional issues, dependencies and potential impacts across Finance, POS and integrated systems.

- Work effectively with business and technical stakeholders in a global and remote environment, ensuring clear communication throughout the rollout lifecycle.

Your profile?

- Degree in Business, Finance, Information Technology or a related field, or equivalent professional experience.

- At least 5 years of experience in Business Analysis, Functional Consulting or similar roles.

- Strong experience in Retail and POS environments, with a good understanding of POS operations and processes.

- Hands-on experience with Dynamics 365 Commerce (Store Commerce/POS).

- Strong understanding of Finance-related business processes within Retail environments, including transactions, payments, receipts, promotions and reconciliation.

- Experience analysing financial, tax, fiscal and regulatory requirements, particularly in relation to Retail/POS processes.

- Experience working with interconnected systems, integrations, interfaces and data flows across multiple applications.

- Experience working in Agile delivery environments, supporting requirements management, testing and solution validation activities.

- Strong analytical, communication and stakeholder management skills, with the ability to work effectively across business and technical teams.

- Proactive and collaborative mindset, with the willingness to learn new systems and business processes.

- Fluent in English, both written and spoken.

- Knowledge of Azure integration capabilities and services would be a plus.

- Broader knowledge of Microsoft Dynamics 365 beyond Commerce/POS would be considered a plus.

Work model

- Hybrid position: 1 day per month in Milan offices.

What do we offer?

- An international community bringing together more than 110 nationalities.

- An environment where trust is central and internal growth is valued.

- A solid training system with an internal Academy and available learning modules.

- A dynamic workplace with internal events, team building activities and dedicated initiatives.

- A strong commitment to well-being and work-life balance.

Local benefits in Italy:

- Meal vouchers.

- Flexible working options according to company policy.

- Health insurance and well-being programs, where applicable.

Compensation & Pay Transparency

- Permanent contract: Gross Annual Salary in the range of EUR 30,000 – EUR 50,000, depending on seniority, experience and skills.

- Freelance contract: Daily rate in the range of