Italian-Speaking Customer Support Agent – Remote in Greece
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Work remotely from anywhere in Greece while building your international Customer Support career.
Può ottenere maggiori dettagli sulla natura di questa posizione e sui requisiti per i candidati leggendo quanto segue.
Are you fluent in Italian and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an Italian-Speaking Customer Support Representative, working fully remotely from anywhere in Greece.
Whether you already live in Greece or are considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.
Job Details
- Position: Italian-Speaking Customer Support Representative
- Location: Greece – 100% Remote / Work From Anywhere in Greece
- Schedule: 5 days per week, rotational shifts between 08:00–00:00
- Languages: Italian C1/C2 + English B2+
- Experience: Previous Customer Support experience is an advantage, but no prior experience is required
Salary & Benefits
- €1,050 gross/month x 14 salaries
- Performance bonus up to 10%
- Fully paid training from day one
- 100% remote work from anywhere in Greece
- International and multicultural working environment
- Career development opportunities
Relocation Support
Already living in Greece? Work remotely from anywhere in the country.
Relocating from another EU country? Full relocation support is provided, including:
- EU flight ticket
- 2 weeks of hotel accommodation
- Airport pickup
- Real estate agency fee covered
Your Responsibilities
- Provide professional customer support in Italian via phone, email, and chat
- Respond to customer inquiries and resolve account-related issues
- Assist customers with platform, product, and service-related questions
- Troubleshoot issues and provide effective solutions
- Handle customer requests efficiently while maintaining a high level of customer satisfaction
- Accurately document customer interactions in CRM and internal systems
- Follow established quality and productivity standards
- Help customers understand the platform and available features
What We're Looking For
- Fluent Italian – C1/C2 level
- English B2+ for training and internal communication
- Previous experience in Customer Support, Customer xbvzest Service, Call Center, Technical Support, Helpdesk, or similar roles is a plus
- Strong communication and interpersonal skills
- Customer-focused and empathetic approach
- Strong problem-solving and troubleshooting skills
- Ability to handle customer inquiries professionally and efficiently
- Comfortable using CRM systems, digital tools, and multiple applications
- Good attention to detail and accurate data entry
- Ability to work independently in a remote environment
- Flexible and comfortable working rotational shifts
- Ability to work effectively in a fast-paced, international, multicultural team
- No previous experience required – full paid training is provided
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