Head of Operations

Lexroom

Competenze, Esperienza, Qualifiche: se possiede i requisiti giusti per questa opportunità, si candidi oggi stesso.

is building the AI platform where legal work gets done. In just over two years, we've grown from zero to €25M ARR, and today

more than 20,000 legal professionals

across

Italy, Spain, Germany, France, and Bulgaria

rely on

Lexroom .

We're backed by $73M

from Left Lane Capital, Base10 Partners, and Eurazeo, and

we're a team of around 300 builders

who move fast, say things straight, and own each outcome.

Our next goal? Become Europe's most-used legal product.

Why Lexroom?

Shape the Standard:

Be part of the team setting the benchmark for legal AI in Europe.

Work with the Best:

Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.

Deliver Meaningful Results:

Your contribution will directly influence how legal professionals work—faster, clearer, and more efficiently.

At

Lexroom , we leave buzzwords behind. Here, you’ll build something that lasts:

a trusted platform, a strong reputation, a new standard for the legal world.

Role
As our customer base expands and our international footprint grows (currently operating across 5+ European markets, including France and Bulgaria), we are looking for a

Head of Operations

to build, refine, and scale the operational engine powering our Revenue, People, Legal, and Finance teams.

Your key responsibilities

Operating Workflows & Bottleneck Identification:

Map, document, and continuously optimize end-to-end workflows across Revenue Ops (Sales, Marketing, CS), People Ops, Legal, and Finance Ops across multiple countries.

Operations Roadmap & Prioritization:

Own the functional roadmap from start to finish. Implement robust prioritization frameworks to align resource allocation directly with overall company strategy.

Cross-Team Tooling & CRM Architecture:

Act as the primary architect for our GTM and company tooling stack (HubSpot, Clay, Aircall, Aimfox, etc.). Lead tool selection, integration, and consolidation decisions.

AI & Agentic Automation Leadership:

Keep Lexroom at the non-engineering AI frontier. Implement internal AI tools, orchestration agents, and automated workflows, evangelizing AI adoption across non-technical teams.

Team Leadership & Operational Execution:

Manage, mentor, and grow the team of operational specialists and leads. Establish clear working rhythms, 1:1s, parallel project execution, and effective escalation pathways.

What we're looking for

5 to 8 years of experience

in Business Operations, RevOps, Sales Ops, or GTM Engineering within high-growth B2B SaaS startups or scale-ups (Series A to pre-IPO).

Proven People Management:

At least one prior role formally managing, mentoring, or leading a team in an operational environment.

Deep Hands-On CRM & Tooling Expertise:

Direct, practical experience administering or architecting modern CRM tools (HubSpot, Salesforce, Pipedrive) and GTM automation tools.

AI & Automation Mindset:

You go beyond using basic AI chatbots—you have designed, implemented, or sponsored automated workflows and AI agents into production operations.

Analytical & Problem-Solving Depth:

Strong capacity for process mapping, bottleneck identification, and data-backed decision-making.

Location & Language:

Based in or willing to relocate to Milan (hybrid model with strong office presence). Fluent in

English

and comfortable working in an

Italian-speaking

core team environment.

Rewarding your contribution

Compensation (Milan equivalent) : €65,000–85,000

Equity : meaningful equity on top, in line with the seniority of the role

Team retreats & off-sites : dedicated time to connect, collaborate, and spark bold ideas

Benefits That Matter

Hybrid Work:

Hybrid with strong office presence in

Milan HQ

Health Insurance:

Comprehensive coverage to ensure peace of mind.

Meal Vouchers:

Daily support to make your lunch breaks easier.

Team Retreats & Off-sites:

Dedicated time to connect, collaborate, and spark bold ideas.

At

Lexroom , ambition meets discipline and purpose. xbvzest

We're not just building a product—we're setting a new standard for the legal world. If you're ready to contribute to something lasting and meaningful, we'd love to hear from you.