MSDB - Business Support Assistant G2 (Protocol Services)

DEADLINE FOR APPLICATIONS

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25 October 2026-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

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• WFP is a 2020 Nobel Peace Prize Laureate.
  
• WFP offers a highly inclusive, diverse, and multicultural working environment.
  
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
  
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
  
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
  

We are seeking to fill the position of Business Support Assistant G2 (Protocol Services), within the Protocol and Privileges unit (MSDB), Shared Services and Business Development branch, Management Services Division, at WFP Headquarters in Rome, Italy.

Eligibility is limited to General Service staff at HQ and Brindisi, and TAUs on the roster.

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. The Management Services Division’s global service portfolio for WFP operations includes travel and protocol services for WFP employees, delivering and maintaining the most fit-for-purpose facilities, managing our pool of assets and providing infrastructure and emergency response capacity through sophisticated engineering services, light fleet management and humanitarian accommodation - with admin field support available in all these areas. All this is delivered in line with WFP’s corporate commitment to cost excellence and sustainability, measuring and reducing our environmental impact in all that we do.

THE ROLE

The Business Support Assistant position is part of the Protocol and Privileges unit. This position will report directly to the Head of Protocol & Privileges unit and will be expected to deliver a range of routine business support tasks to ensure that HQ staff are effectively supported, including MOFA ID, Privileges, Visas, Vehicles Tax exemption and other services to staff.

KEY RESPONSIBILITIES:

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• Collect, sort and disseminate correspondence, reports and other materials, to meet the required demands of staff to time standards.
  
• Respond to simple routine queries with readily available support by senior staff, and escalated where appropriate, in order to provide a timely and accurate response to enquiries.
  
• Support the maintenance of office files, documents and records in accordance with established systems and processes, so that information is current and readily available for staff.
  
• Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available.
  
• Assist in creating simple images or information using standardised templates, such as graphs or tables to support the drafting of reports for staff.
  

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