HR Governance

Description In collaboration with the relevant service owners, he/she coordinates external HR service providers and delivers predominantly administrative and back-office support across HR operations. The role ensures the accurate and timely processing of documentation, data and recurring activities supporting HR Business Partners, the HR Information Systems Specialist and the Recruitment function, while contributing to the proper activation, management and monitoring of outsourced services.

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Description In collaboration with the relevant service owners, he/she coordinates external HR service providers and delivers predominantly administrative and back-office support across HR operations. The role ensures the accurate and timely processing of documentation, data and recurring activities supporting HR Business Partners, the HR Information Systems Specialist and the Recruitment function, while contributing to the proper activation, management and monitoring of outsourced services.

Role and duty – core business
He/She Supports And Manages The Following Activities

Coordination of HR outsourcing processes in alignment with company policies and procurement guidelines

Management of relationships with external HR service providers (e.g. payroll vendors, training providers, recruitment agencies, consulting firms)

Support in supplier selection process, including requirement definition, request for proposal (RFP) preparation and evaluation

Activation of new HR services, ensuring proper documentation, approvals, and compliance checks

Monitoring of vendor performance through KPIs, SLAs and regular reviews

Collaboration with Procurement and Legal for contract definition, negotiation support and renewals

Ensuring compliance with local and European regulations related to outsourcing and data protection

Supporting cost control and budget monitoring of outsourced HR services

Continuous improvement of vendor management processes, tools and governance frameworks

Acting as point of contact for HR stakeholders regarding vendor-related topics

Providing administrative and back-office support to HR Business Partners, including document preparation, data collection, recurring reporting, meeting and process follow-up, filing and coordination of operational requests

Supporting the HR Information Systems Specialist with data entry and validation, maintenance of employee records, preparation of standard reports, collection of user requirements, system testing, issue tracking and user support coordination

Providing recruitment back-office support, including vacancy publication, interview scheduling, candidate and hiring manager communications, maintenance of applicant tracking records, preparation of recruitment documentation and coordination of pre-employment and onboarding xbvzest administrative activities

Ensuring the completeness, accuracy, confidentiality and traceability of HR records, supporting document archiving, deadline monitoring and compliance with internal procedures

Competences

Knowledge of HR processes and outsourcing models

Experience in ousourcing management and governance

Understanding of procurement processes and contract management

Knowledge of relevant legal and regulatory frameworks (outsourcing, GDPR, etc.)

Strong organizational and coordination skills

Analytical mindset and ability to monitor performance indicators

Proficiency in Microsoft Office tools (especially Excel and PowerPoint)

Fluent English (written and spoken)

Personal flairs

English required

Problem solving

Stress management

Flexibility

Results-oriented mindset

Ability to manage multiple priorities and deadlines

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