Banking CS Operations Leader – SLA Focus
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Concentrix Italy is recruiting an Operations Manager at Vimercate (MI) to lead a team of Team Leaders and CSA in a banking BPO environment.
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You will drive SLAs, operational excellence and financial performance while maintaining strong client relationships.
You will coach and develop staff, review KPIs, and partner with Training, HR, Quality, and other teams to implement continuous improvements. xbvzest
This permanent, full-time role offers a competitive salary and growth opportunities within an
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Banking CS Operations Leader – SLA Focus
2 giorni fa
milano, lombardia, Italia Concentrix Italy Tempo pieno 40 € ContrattoConcentrix Italy is recruiting an Operations Manager at Vimercate (MI) to lead a team of Team Leaders and CSA in a banking BPO environment. You will drive SLAs, operational excellence and financial performance while maintaining strong client relationships. You will coach and develop staff, review KPIs, and partner with Training, HR, Quality, and other teams...
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Banking CS Operations Leader
6 giorni fa
Milano, Provincia di Milano; Lombardia, Italia Altro Tempo pienoConcentrix Italy is recruiting an Operations Manager at Vimercate (MI) to lead a team of Team Leaders and CSA in a banking BPO environment. You will drive SLAs, operational excellence and financial performance while maintaining strong client relationships. You will coach and develop staff, review KPIs, and partner with Training, HR, Quality, and other...