Logistics Quality Lead

13 ore fa

Milano, Lombardy, Italia JINGDONG Logistics Tempo pieno 45.000 € - 65.000 € Contratto

JINGDONG Logistics seeks a dedicated professional to enhance logistics quality through effective customer complaint resolution.

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You will analyze feedback, identify root causes, and implement corrective actions to improve service delivery and customer satisfaction. xbvzest

You will collaborate with internal logistics teams, warehouses, transportation partners, and customer service to track complaints, propose preventive actions, and monitor outcomes, driving continuous improvement.