CRM & Sales support - (F/M) - NIMI Italy - Apprenticeship

CRM & Sales support - (F/M) - NIMI Italy - Apprenticeship

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Your MISSION & much more ...

During the 3 years apprenticeship, you will be in charge of various activities:

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• Prepare marketing materials, presentations, proposals, meeting packs, and RFPs
  
• Support client meetings, conferences, roadshows, and external events
  
• Organise and distribute sales materials such as factsheets, portfolios, commentaries, and regulatory reporting
  
• Monitor sales flows, market trends, and competitor activities to identify business opportunities
  
• Provide regular sales analysis and reporting at client, channel, and country level
  
• Support the preparation and coordination of internal sales activities and procedural controls
  
• Liaise with internal teams including Sales, Marketing, Client Services, RFP, Product, Finance, Strategy
  
• Maintain accurate client information and update CRM systems such as Salesforce
  
• Support due diligence requests, reporting processes, and internal documentation
  

Client Relationship Activities

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• Act as the first point of contact for client requests and queries
  
• Ensure timely and accurate responses to clients and prospects
  
• Support senior colleagues in managing day-to-day client interactions
  
• Follow up with clients and prospects to gather feedback and ensure high client satisfaction
  
• Organise and coordinate periodic client review meetings
  
• Maintain strong relationships with clients, prospects, fund managers, and other stakeholders
  
• Provide clients with basic fund, market, and operational information, escalating more complex queries when xbvzest necessary
  
• Attend meetings, conference calls, and external events when required
  

Yourself & Beyond

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• Previous experience in sales support, client relationship management, or financial services
  
• Fluency in English and Italian
  
• Degree in Business, Economics, or a related field preferred
  
• Strong organisational, communication, technical, and time management skills
  
• Excellent attention to detail
  
• Proficiency in Microsoft Office, CRM systems, and Salesforce