SAP Business Analyst – Travel

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:  and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: SAP Business Analyst – Travel
TYPE OF CONTRACT: Regular consultant (CST) Level II
UNIT/DIVISION: TECD
DUTY STATION: Remote
DURATION 11 Months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The World Food Programme (WFP) is the leading humanitarian organization delivering emergency food assistance and supporting communities to improve nutrition and resilience. Its Technology Division drives digital transformation to enhance operational effectiveness across the organization.
Since 2000, WFP has relied on the SAP ERP platform to manage core functions—finance, logistics, budgeting, and HR—supporting staff globally from Country Offices to Headquarters in Rome. The ERP system ensures consistent functionality and efficiency.
The ERP Development Team within the Technology Division maintains and evolves WFP's ERP solutions to meet changing business needs. As part of WFP's IT Strategy and Digitalization Program, a major upgrade is underway to transition from SAP ECC 6.0 EHP 8 to SAP S/4HANA on RISE via a Brownfield approach, aiming for full deployment by summer 2026. This initiative will enhance process effectiveness, efficiency, and compliance.
Reporting to the Head of ERP Development, the SAP Travel Business Analyst will play a key role in shaping the platform's evolution. Collaborating across departments, the analyst will deliver tailored ERP solutions, support the S/4HANA upgrade, and ensure alignment between technology and WFP's mission and operational goals.

ACCOUNTABILITIES/RESPONSIBILITIES:
The incumbent will be responsible for the following specific tasks:
Business Analyst on SAP Upgrade to S/4HANA on RISE
Contribute to the migration (brownfield approach) of the current WINGS platform from SAP ECC 6.0 to SAP S/4HANA for the Travel Management area, ensuring business continuity while optimizing existing processes for S/4HANA readiness. The analyst will Oversight activities executed by the WFP business partner, assess functional impacts, validate migrated configurations, and support remediation of any process or technical gaps post-conversion.
The Business Analyst will focus on ensuring a seamless transition of the Travel Management processes including WeTravel Fiori apps and related financial and HR integrations
Key responsibilities:

•Works with the business partner analysing the existing SAP Travel configuration, interfaces, workflows, and custom developments

• Participate in readiness and compatibility checks (e.g., Simplification List, Custom Code Analysis).

• Identify potential functional impacts and dependencies for the S/4HANA conversion.

• Act as primary liaison between their project team and the business functions impacted by Travel management, ensuring that Travel functions and requirements are fully reflected and validated during the S/4HANA migration

• Work closely with Business process counterpart to validate that existing travel and expenses policies are properly migrated and supported under S/4HANA

• Translate mandatory System and functional changes into clear, business understandable impacts.

• Support Decision-making providing impact assessment, options and Recommendations

• Work with the Key Business users during the review of the UAT test cases and during the UAT sessions ensuring test coverage across the travel scenarios and critical flows.

• Collaborate with all stakeholders to prepare and deliver tailor training sessions.

• Work closely with the technical team in planning the conversion sequence for the Travel Management module

• Contribute to defining cutover strategy and downtime planning for travel-related data and transactions.

• Review master data consistency and support cleansing activities.

• Execute functional validation in S/4HANA environment post-upgrade.

• Verify end-to-end process integrity (travel request → expense → accounting).

• Identify and document conversion-related issues and coordinate resolution with technical and basis teams.

• Conduct regression testing for key business scenarios.

• Recommend optimization opportunities leveraging S/4HANA functionalities

• Contribute to the cutover execution and validation of travel-related data migration.

• Provide go-live and hyper care support for end users.

• Document lessons learned and contributed to stabilization reports
Business Analyst on other Strategic Initiatives

• The incumbent will leverage his/her deep expertise in Travel Management and related business processes to design IT solutions that align with user needs. This includes identifying opportunities for innovation, integration, and system evolution across relevant IT systems and tools.

• Proactively engage with TEC and business stakeholders to propose and prioritize process enhancements aimed at improving Travel Management through digital technologies.

• Lead strategic initiatives that may be implemented during the assignment period

• Facilitate clear communication of business objectives, user needs, and operational processes to ensure shared understanding and effective prioritization among stakeholders, while promoting timely information exchange across internal and external parties.

Key Responsibilities

• Collaborate with TEC and business stakeholders to propose and prioritize digital process improvements.

• Ensure shared understanding of business goals, user needs, and process priorities across internal and external parties.

• Collaborate to present roadmap for endorsement by the TEC Demand Assessment Board (DAB).

• Gather and validate requirements.

• Maintain a transparent and prioritized backlog of enhancements.

• Coordinate with stakeholders and delivery teams to ensure clarity and feasibility of requirements.

• Provide guidance on feature prioritization and release planning.

• Monitor delivery progress and ensure alignment with business objectives.

• Facilitate regular reviews and demonstrations of product increments.

• Promote iterative development and continuous improvement.

• Prepare cost estimates in collaboration with IT Solution Architects.

• Track consumption of time-and-materials quotas.

• Guide vendors on reporting and invoicing procedures.

• Approve consumption reports and coordinate Service Entry Sheets.

• Collaborate with TEC for Sourcing on Purchase Orders.

• Report progress to the Project Management Office.

• Escalate risks or issues affecting outcomes, timelines, or budget.

• Other duties as required.

DELIVERABLES AT THE END OF THE CONTRACT:
As SAP Business Analyst on SAP S/4HANA Upgrade: Deliverables to Be Reviewed and Supported by the Business Analyst

• The incumbent is responsible for overseeing and validating all aspects of the Travel management transition to S/4HANA, ensuring functional accuracy, testing integrity, business alignment, and successful implementation through collaboration with the partner and support of post-go-live activities.

• Ensure that all documentation, covering requirements, decisions, plans, and project progress, is consistently updated, stored in the designated repository, and accessible to relevant stakeholders.
As SAP Business Analyst on Other initiatives:

• Ensure comprehensive documentation for all assigned projects, covering project overview, milestones, timelines, budget, risks, and issues.

• Maintain clear and complete records of business requirements and functional specifications.

• Keep technical and non-technical documentation up to date, including release processes and related materials.

• Provide regular communications and status updates to project teams and business stakeholders to ensure alignment and transparency.

• Contribution to improvement of shared processes and tools

QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: University degree in business administration, information technology, or other related fields.
Experience: Minimum 5 years post graduate, progressively responsible professional experience as Business Analyst within an organization and proven record of accomplishment in development and implementation of IT applications.
Knowledge & Skills: Deep knowledge in FI-TV (Travel integration with FI-AP and HR. Good understanding of SAP Solution Manager and related Change Request Management (Charm) processes is desirable. Proven experience across the full IT solution lifecycle—requirements gathering, design, development, and implementation. Strong business analysis skills with a focus on clear, actionable requirements
Expertise in Business Analysis and project management practices, including backlog management, strategic planning. Skilled in adapting and tailoring project methodologies to align with specific project requirements.
Demonstrates the ability to influence and collaborate across functional teams within matrixed environments. Experienced in coordinating and managing complex projects involving multiple vendors and delivery partners, ensuring alignment with strategic objectives and successful outcomes.
Languages: Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP's working languages) is desirable.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: 

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.

• If you experience challenges while submitting your online application, please contact us at for technical support only.

• Please note that applications sent to this email address cannot be considered.

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.