Customer Product Quality Engineer

5 giorni fa

Agrate Brianza, Lombardia, Italia STMicroelectronics A tempo pieno

OUR STORY

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.

When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+ diverse and dedicated creators & makers of technology around the world

Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential.

Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future

YOUR ROLE

I t should be noted that this is a fixed-term opportunity for maternity cover.

You will be fully integrated in the Customer Product Quality team in Agrate, to ensure that the quality and reliability of delivered products satisfy the customer requirements.

You will support the whole team on:

  • Sustain GPAM Customer Support and 32Bits Automotive business with the introduction of new STM32A products
  • Management of External Customer Claims from receiving failing parts to final report release including the follow-up of MCU, failure analysis and new STM32A business.
  • Customer problem understanding
  • Failure analysis flow
  • Problem resolution
  • Customer communication (through meeting, presentation and 8D reports..)
  • Work in cooperation with all ST organizations (Division marketing, operation, design, planning, manufacturing, back end, logistic, subcontractors, …) to avoid problem reoccurrence and ensures continuous quality improvement.

YOUR SKILLS & EXPERIENCES

  • Minimum 1 year of experience in similar roles
  • Customer focused
  • Adaptability, Flexibility
  • Team Work/Cooperation
  • Tenacity/Perseverance
  • Cross-Cultural Communication
  • Fluent English mandatory
  • Proactivity
  • Problem Solving
  • Be able to Interfaces with Automotive customers
  • Knowledge of semiconductor, microelectronics and Microcontroller are needed.

ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.

At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture.

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