Shop - Creator Manager

Responsibilities
Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

The Italy team is seeking a Creator Manager who is responsible for constantly identifying, onboarding and incubating commerce content talents and providing them with development strategies, educational support and other resources to gain success on TikTok commerce.

The successful candidate will focus on building strategies that perfectly combine Creator Monetization with partner growth. Developing a playbook that considers brand deals, sponsored content, affiliate content alongside the ability to identify and incubate creator talent that complements the Category Strategy moving forward.

Responsibilities

• Identifying the Affiliate Program strategy based on business needs and drive quality creator/content supply and creator GMV growth at scale leveraging the Affiliate services/platform

• Align with cross-function teams to improve creators' experience on TikTok, initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.

• Hiring and coaching the best talent

• Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders

• Decomposing complex problems, devising new approaches and creating scalable solutions

• Make both short-term and long-term creator development strategy and be responsible for growing commerce creator scale and sales within the market

• Build and develop improved internal processes to support partner and creator growth across all categories

• Deliver creator performance reports and insights by diagnosing audience conversion metrics of creator commerce content

• Increase creator business awareness by building and amplifying creator successful case studies

• Work closely with cross-functional teams to drive creator and partner partnerships to support creator revenue

• Attend partner meetings to help improve partners awareness of the creator network and support adoption of creator sales among the partners

Qualifications
Minimum Qualifications:

• Extensive relevant experience in content-based platforms; experience in commerce is a plus.

• Demonstrated logical analysis ability and data-sensitive

Preferred Qualifications:

• Ability to communicate and collaborate effectively within a diverse range of people and job functions;

• Strong connections with creators and creator agencies is preferred

• Excellent interpersonal and communication skills

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​