Cisco Network Engineer

As an ACI Engineer, you will be instrumental in designing, implementing, and maintaining our Cisco ACI fabric. You'll play a key role in automating network infrastructure, ensuring optimal performance, and securing our data center environment.

Senior Consultant Job Description

Common Responsibilities:

− Successfully manages customer relationships − Supports delivery of service program to major customers.

− Performs analysis of complex network designs.

− Builds simulated networks in test labs to resolve complex problems and compatibility issues.

− Conforms to service delivery of Advanced Services standards.

− Supports delivery of service program to customers.

− Performs analysis of complex network designs.

− Questions ways of working and suggests improvements.

− Provides remote or onsite deployment support.

− Performs analysis and diagnosis of complex networking problems.

− Generates reusable Intellectual Capital in the form of standard customer deliverables.

− May perform customer facing presentations

– QBR, Training, and TOI.

− May collaborate proactively with other CE's to ensure optimal use of resources to meet customer needs

− Generates reusable Intellectual Capital in the form of standard customer deliverables.

− Performs analysis and diagnosis of highly complex networking problems.

− Performs analysis of highly complex network designs.

− Builds simulated networks in test labs to resolve highly complex problems and compatibility issues.

− Introduces new ways of working

− Demonstration of Cisco products and solutions to customers.

− Ability to sell / present to customers the value of Advanced Services

− Collaborates proactively with other CE's to ensure optimal use of resources to meet customer needs.

− Contribute to customers knowledge through the delivery of Knowledge Transfer Sessions

The Senior Consultant may perform any of the following components of the role breakdown depending on specific engagements:

Proactive Service & Support:

− Works extensively with clients, Account Team and resources on developing a strategy and the deployment of most complex services and required Network Support Systems

− Assists customer with deployment and strategy of highly complex tools and related Network Management Systems

− Leads design workshop

Reactive Service & Support:

− Assures that the most complex customer network problems across a broad range of technologies are properly and quickly resolved.

− Acts as a focal point for most complex network problem resolution

Required Skills

In addition to consultant

− Expert level internetworking troubleshooting in a large-scale network environment.

− Undertake support as designated Advanced Services Consultant for large-scale networks.

Must possess strong technical account management skills. Minimum 1 year of experience in high-level support.

− Large-scale network design skills.

− In-depth knowledge of network management, network availability & capacity planning.

− Expert level knowledge and hands-on experience in Cisco Data Center technologies, including Nexus and ACI.

− Expert level internetworking troubleshooting in a large-scale network environment.

− Undertake support as designated Advanced Services engineer for large-scale networks. Must possess strong technical account management skills. Minimum 1 year of experience in Advanced Services or high-level support.

− Very Strong Consulting and communication skills − Professional level CCDP or CCNP and CCIE written

Preferred Skills

• CCIE lab STRONGLY preferred

• Expert knowledge of at least one technology and aiming for expertise in at least one other technology - Some experience in a leadership role

Experience

− Typically requires BS, CS, or University degree equivalent plus 5-8 years' experience in network Consulting or telecommunications support environment. Advanced degree is also preferred.

Type and Size of Projects

− Leads and works on projects that are strategic, of high visibility, and involve highly complex emerging technologies and solutions integration. Is size a determinant

− Represents Advanced Services in providing leadership and direction on solutions that maximize the business benefits to the customer

Accountability

− Accountable to highest levels of senior management to ensure project commitments and Advanced Services deliverables are met. Recommends and initiates projects to benefit customers and Advanced Services wide objectives.

Interface & Communication

− Leads others in a team environment to achieve common goals. Provides technical leadership to customers & internal resources.

− Shapes the opinions of key stakeholders (customers, vendors, business partners).

− Resolves problems that have been escalated to the highest level for mission critical implementations.

− Focuses organizations on doing what is best for the customer

− Participates as special beta testers, works with BUs, member of v-technical teams, etc.

Problem Solving

− Solves complex, cross-functional issues that cross many technologies. Can apply good analytic process to any issue to help bring to resolution.

Core competencies

− Strong understanding of all chosen current technologies and good understanding of emerging technologies. Focus on technology and how to use it.

− Proven technical project management skills.

− Strong technical presentation skills to all levels, especially to customer senior management.

− Leadership and mentoring skills. − Ability to influence at senior level and within customer organizations.