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Sales Operations Manager

3 giorni fa

Milano, Lombardia, Italia Villa & Partners Human Capital Solutions A tempo pieno

For a leading international premium lifestyle brand, we are looking for a
Sales Operations Manager
to strengthen and structure the Wholesale channel during a phase of strong international growth.

This role will act as the operational reference point for the B2B business, playing a key role in ensuring reliable data, efficient processes, and solid commercial execution in support of the Sales, Digital, and Business Analytics teams.

It is a hands-on, high-impact role, critical to scaling the wholesale business and supporting international expansion.

The
Sales Operations Manager
will be responsible for:

  • Managing end-to-end wholesale operational processes
  • Overseeing orders, pricing, contracts, and customer master data
  • Handling the operational onboarding of B2B partners, including documentation and system setup
  • Ensuring data accuracy and consistency across all commercial tools and reports
  • Supporting KPI reporting and data governance for the Front Office
  • Working cross-functionally with Sales, Digital, Finance, and Operations
  • Supporting and optimizing digital wholesale processes (B2B platforms, ERP, tools)
  • Driving continuous process improvement to support scalability and international growth

Profile

  • 3–6 years of experience in Sales Operations, Commercial Operations, or Wholesale roles
  • Background in startups or structured scale-ups
  • Excellent command of Excel / Google Sheets
  • Familiarity with ERP systems and B2B wholesale platforms (JOOR, NuOrder, or similar)
  • Fluent English is mandatory, as the role operates daily in an international environment
  • Hands-on, pragmatic, and solution-oriented mindset
  • Strong ownership, accuracy, and attention to detail
  • Ability to collaborate effectively with multiple stakeholders
  • Interest in premium fashion, accessories, or lifestyle brands

Location
: Milan

Travel
: Occasional (meetings, training, market support)