Consultant Management Services

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:  and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND
The UN System Booking Hub is a United Nations Sustainable Development Group (UNSDG) prioritized Global Shared Service fostering inter-agency collaboration in field services provision. It is the largest UN marketplace with + 7 million humanitarian customers served to date to access flights, mobility, accommodation, clinics, and wellness services from 21 UN partnering entities in +2,000 field service points in 128 countries.
With over 9,500 UN vehicles and 7,000 drivers, UN System Mobility, the passenger transportation service of the UN System Booking Hub, allows humanitarian staff to book trips, local administrators to manage vehicles, drivers to deliver transportation more efficiently, and UN entities to offer inter-agency carpooling services.
UN System Mobility has a Carpooling Task Force with the aim of augmenting WFP country operations capacity to set up, start and lead carpooling operations through engagement with the relevant OMT and its partnering UN Agencies.
Participants in the Carpooling Task Force will be trained by UN System Mobility on the use of the digital platform and solution for them to promote, set up, launch, and scale up inter-agency carpooling services, and when necessary, also through missions.
PURPOSE OF THE ASSIGNMENT AND ACCOUNTABILITIES
As UN System Mobility and Carpooling Task Force Officer, you will be reporting directly to the Carpooling Task Force Senior Specialist and the Head of UN System Mobility with the following duties:

•Support the operation of a Carpooling Taskforce that is responsible for missions promoting, supporting, and operationalizing passenger mobility and carpooling year- round across global selected operations.

•Augment capacity building of WFP Country Offices to operationalize UN System Mobility, driving digital transformation in the field through passenger mobility and carpooling services.

•Engage with country UN Agencies with fleet and with no or limited fleet to promote the benefits of country-wide inter-agency carpooling services with demos, executive reporting, and strategic presentations to key stakeholders.

•Engage OMTs (Operations Management Teams) in carpooling implementation by presenting the service to key stakeholders, setting up localized carpooling cost recoveries, supporting the signing of carpooling service agreements, and successfully launching the service.

•Communicate, demo, and train WFP and UN colleagues and country OMTs in the use of the UN System Mobility service and its carpooling functionalities.

•Negotiate UN Agencies' signatures on the UN System Mobility Service Agreement and Carpooling ones.

•Monitor and streamline carpooling performance and support preparation of KPIs and scale up best practices across UN operations

•Create up-to-date reporting on carpooling efficiency gains, including environmental efficiencies, and service use and optimization of the Global Shared Service (GSS) in line with UN reform.
When required, travel to WFP field locations worldwide on missions, will be carried out including hardship countries and emergency contexts.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:

•University degree (recognized by ) in Business Administration, Management, Engineering, or related field.
Experience:

•At least three years of post-university experience in relevant field of work namely customer service environment, customer surveys, working with digital solutions, customer relationship management and change management.

•Digital management or experience in rolling out digital services required.

•Proven project management experience in complex environments with multi-stakeholders, passenger mobility service being a real asset.

•United Nations exposure desired.
Knowledge & Skills:

•Project management – the ability to plan, execute and follow-up projects or missions related to the implementation of a specific tool. Designing a workplan and managing multiple stakeholders are essential.

•Communication skills – the skills to make presentations and communicate effectively for big audiences in multicultural environments, from low to high management roles.

•Result-orientation – have a straight-forward approach and mindset to solve roadblocks and bureaucracies that may appear during the implementation of a specific tool.

•Change management – the knowledge to implement techniques to effect change, particularly change related to transforming manual processes into digital and automated ones.
Digital savviness – the skill of transforming customer feedback related to a digital platform into possible digital features.
Languages:

•Fluency (level C) in oral and written English is required.

•Intermediate knowledge of French, an official UN language, is an asset.
TERMS & CONDITIONS:
All applications received will be reviewed and go through a selection process to assess relevant experience and qualifications. Applicants who meet the selection criteria may be contacted for technical assessment and interviews. Knowledge of French may be also assessed.
WFP offers a competitive compensation package, which will be determined by the selected candidate's qualifications and experience. At the contracting stage, successful candidates may be asked to share evidence of their recent compensation. Please visit the following website for detailed information on working with WFP: Click on: "Our Work" and "Countries" to learn more about WFP's operations.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: 

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.