Supply Chain Assurance Global Delivery Manager

4 giorni fa


Milano, Lombardia, Italia DNV KEMA Energy & Sustainability A tempo pieno

About us: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.

  • About the role: DNV Business Assurance is looking for a Global Delivery Manager to lead and execute operational strategies for the Supply Chain Assurance (SCA) organization.Starting January 2026, this service line will play a pivotal role in enabling sustainable growth and operational excellence, while delivering innovative solutions to strengthen supply chains resilience across global markets.The Global Delivery Manager will oversee global operations for SCA, ensuring consistent, high-quality delivery and alignment with strategic objectives. This role will manage three Regional Delivery Managers (Americas, Europe, Asia) and collaborate closely with the Head of Supply Chain Assurance to drive efficiency, scalability, and customer satisfaction.This position offers the opportunity to shape a new phase of SCA, engage with leading global brands, and influence how assurance services evolve to meet emerging supply chain challenges.Key ResponsibilitiesStrategic Leadership & Business GrowthContribute to the development and execution of the global operational strategy for Supply Chain Assurance.Define and implement actions to meet delivery targets and support commercial objectives.Drive continuous improvement and innovation in service delivery models.Foster a culture aligned with DNV values, emphasizing collaboration, customer focus, and operational excellence.Global Operations ManagementLead and coordinate global delivery activities across regions, ensuring consistency and efficiency.Monitor KPIs and operational performance, implementing corrective actions where needed.Ensure compliance with DNV procedures, accreditation requirements, and quality standards.Promote harmonization of processes and tools across regions to enable scalability.Team Leadership & DevelopmentInspire and lead a global team of Regional Delivery Managers, fostering engagement and accountability.Support recruitment, development, and retention of talent to meet growth objectives.Encourage knowledge sharing and best practices across regions.Financial & Performance ManagementCollaborate with controlling teams to ensure accurate forecasting and cost management.Support EBITA and utilization targets through efficient resource planning and delivery optimization.Stakeholder CollaborationWork closely with Global Technical Manager and Global Sales Manager to align technical and operational strategies.Provide operational input for new service development and market positioning.Advice Key Customers Managers / Sales Managers on complex projects and/or contract tenders.Advice Local Units / Regions in deploying customized Supply Chain Services.Operational Excellence & ComplianceEnsure effective use of systems and tools for planning, reporting, and delivery.Maintain highest standards of compliance with accreditation bodies and internal governance.Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency.

What we offer: DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you: Bachelor's degree in technical disciplines; master's degree is preferred.Minimum 8 years of experience in operations management, preferably in supply chain services.Proven track record of leading international teams and managing complex delivery structures.Strong understanding of operational processes, compliance requirements, and resource planning.Excellent communication and stakeholder management skills across cultures.Results-oriented, adaptable, and able to make informed decisions under pressure.Willingness and ability to travel internationally.Fluent in English (written and spoken).Competencies & BehavioursStrong leadership and people management skills.High degree of resilience and ability to drive change.Analytical mindset with focus on efficiency and quality.Customer-centric approach and commercial awareness.Excellent influencing and collaboration skills.Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits
Please note, benefits may depend on your contract type, please confirm with your recruiter.
Profit Share
You'll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.
Insurance
Taking care of you with travel, life, and accident insurance.
Pension Schemes
We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.
Professional Development
We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.
Hybrid Working
Adapting to the changing world of work around the world.
Purpose-led organization
You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.
Supportive and caring culture
We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.
Attractive rewards
We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.
Diversity, Equity and Inclusion
At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.
Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.
Working here
Since 1864 we've been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.
At DNV you can expect to deliver career and industry defining work. You'll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.



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