Technical Business Analyst

Who We Are
They say we are the drop that turns white into a rainbow. In fact, we are a small department within NTT DATA Romania, referred to as Agile Transformation Office - your ticket to real and lasting impact in software projects, ensuring that agility principles stick, keeping the focus on value.

To achieve this, we rely on talented professionals who can bridge innovation and execution. We are looking for an experienced Technical Business Analyst to join our team.You will play a pivotal role that combines the analytical mindset of a Business Analyst with technical expertise, often bridging the gap between business needs and IT solutions.

What You'll Be Doing

• Requirement Elicitation and Analysis: Gather requirements from stakeholders, translating them into technical specifications that guide the development process
• Business Entity Analysis and Data Modelling: Analyze business entities to understand their attributes, relationships, and interactions
• Design and validate data models that accurately reflect business processes and requirements, ensuring data integrity and consistency
• These data models will be used by the IT Product team to support the integration of business data with technology solutions
• Joint Work refinement: With with Technical Architect and the IT product team to refine the goals to work items with clear acceptance criteria that define functionality from the an outcome perspective
• Integration Planning: Plan and oversee the integration of business data with the technology solutions, mapping data sources and defining data transformation rules
• Design: Input into high-level solution design that the IT Product team can use as a means to guide the low level design and solutions and use that to feed into test strategy
• Solution validation and outcome verification
• Testing and Validation: Input into and review test plans and scenarios to validate that the technology solutions meet business requirements, participating in reviewing test phases to ensure data accuracy and system functionality
• Documentation: Create documentation, including high-level business requirements, functional specifications, data mapping and process maps
• Design Decisions and Scope validation: capture and maintain design decisions, delivered outcome vs expected outcomes so that these can feed into future requirements and roadmap
• Feedback and Calibration
• Stakeholder Collaboration and Communication: Maintain clear communication and scope separation between external teams and the IT Product team, ensuring alignment and understanding of requirements, risks and constraints
• Performance & Calibration : Continuously monitor the performance of the technology capability against the business outcomes and strategy, analyzing data to identify areas for improvement and suggesting future enhancements as inputs to future roadmap

What You'll Bring Along

• Bachelor's degree in Informatics/ or similar field of study/or equivalent working experience is required
• Minimum 5+ years of experience in a similar role is required
• Advanced knowledge regarding Agile methodology
• Experience with requirements analysis
• Advanced experience with user story creation
• Good understanding of Unified Communications Systems for end users, telephony technologies, including both Microsoft Teams-based solutions and SIP phone systems
• Strong analytical skills, with the ability to gather, interpret, and present data clearly and accurately.
• Strong written and verbal communication skills, with experience producing reports, minutes, and other project documentation.
• Experience with projects with end-customer focus
• Well-structured and organized working methodology
• Excellent English verbal and written skills