Office Manager

Join our Movement and Champion Restaurant Culture

At TheFork we believe that the best things in life happen around the table.

As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive.

If you're passionate about food, technology, and making a real impact, your seat at the table is ready.

Discover life at TheFork

What you will do:

This is a key dual role focused on maintaining a high-quality office environment and coordinating major global corporate events.

I. Office Experience Management (Milan & Turin Support)

• Daily Office Operations (Milan): Work in partnership with the existing Office Manager to oversee the reception area, ensure all office spaces (meeting rooms, common areas) are organized and welcoming, and manage incoming/outgoing mail.
• Vendor Coordination: Support the coordination with various vendors and service providers (maintenance, cleaning, catering) and ensure office supplies, food, and equipment are consistently stocked.
• Turin Office Referent: Act as the dedicated Office Experience coordinator for the Turin office (approx. 40 people), traveling regularly (e.g., once every month or two) to maintain standards and resolve local issues promptly.
• Employee Well-being: Plan and execute internal employee activities, including team-building events, afterworks, well-being initiatives, and manage employee gifts.
• Administration: Assist with essential administrative tasks, including invoice processing and purchase justifications.

II. Global Corporate Event Coordination

• Executive Event Execution: Serve as the key operational partner to the Associate Director for the hands-on organization and execution of major global corporate events.
• Event Portfolio: Provide support for high-stakes events such as Annual Management Seminars, Top Managers Seminars (3-4 times/year), and the Global Convention (once every 2 years).
• Logistics & Planning: Oversee the planning, scheduling, vendor coordination, and crucial on-site logistics for large-scale executive events.
• Cross-Functional Collaboration: Coordinate closely with departments like HR and IT for event and onboarding logistics (travels, equipment, badges, business cards).

Who you are:

You Must Meet These Critical Qualifications (Mandatory requirements to be listed here)

• Experience: Minimum of 5+ years of professional experience in Office Management.
• Event Expertise: Minimum of 5+ years of experience in event planning, specifically managing large-scale corporate or executive-level events, and coordinating remote teams.
• Languages: Fluent in both English and Italian (written and verbal).
• Travel: Willingness to travel regularly (e.g., once every month or two) to the Turin office.
• Autonomy: Proven ability to work autonomously and proactively, taking initiative to improve processes and solve problems within established policies.

You Can Impress With These Additions

• Strong track record of providing direction and solving problems independently based on assigned objectives/goals.
• Demonstrated strong organizational skills and the ability to multitask effectively across multiple physical sites.
• High degree of flexibility and adaptability to thrive in a dynamic, fast-paced work environment.

What we offer you:

An awesome team

A permanent contract (that can be useful in life)

• Flexible working environment (1 days home office per week)

Competitive fixed salary

Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

International teams and a multicultural environment spanning 10 offices across Europe

Highly inclusive working environment

• Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

Continuous learning and development programs

Free access to the Calm app to help you build resilience wherever you are in your mental health journey

Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

Health insurance fully covered by the company

‍ Life & Disability Insurance at no cost to the employee

Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure

Amazing offices with dining, coffee points and leisure area

Team building events

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Our HR team will review the request and respond accordingly.

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