Account Executive

2 giorni fa

Milano, Lombardia, Italia HH Global A tempo pieno

Who We Are
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.

With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create
big impact through big ideas
.

Purpose of the Job
The Account Executive will be responsible for working closely with our clients, suppliers and internal contacts delivering services professionally, to specifications and on time in line with SLAs.

You'll manage projects and liaise with suppliers and clients, delivering excellent customer service whilst delivering the day-to-day requirements.  You will coordinate the production process and process orders in line with the client brief and the client expectations.

This is a fast-paced role dealing with a variety of marketing and Commercial Print projects.  You will be required to build and develop relationships with key stakeholders whilst primarily delivering excellent customer service.

This role will operate on a hybrid basis from our Milan office.

Key Responsibilities

  • Provide support to the Account Manager
  • Provide technical input and advice on Print projects as required
  • Take briefs from the client and ensure requirements such as spec and critical dates are captured
  • Produce detailed specifications for internal and external clients
  • Brief suppliers on client requirements
  • Monitor projects to ensure they are delivered to specification, on time and in line with SLAs
  • Ensure activity is recorded using the designated company tools
  • Maintain a full understanding of the broad range of HH Global's services and pass details on to the client
  • Implement new methods and procedures as required
  • Ensure invoicing procedures are followed
  • Manage and fulfil client expectations
  • Manage day to day operational requirements
  • Build and develop relationships with key stakeholders
  • Deliver excellent customer service to clients, suppliers and internal stakeholders

Knowledge, Skills + Experience:

  • Experience working within a client services environment directly engaging with clients
  • Experience working within marketing procurement
  • Numerate with a strong commercial understanding
  • Ability to manage multiple projects simultaneously
  • Strong time management and prioritization skills
  • Experience of finding solutions
  • Keen eye for detail

We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.

We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to

Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.

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