Program Manager After Sales

3 giorni fa

Bologna, Emilia-Romagna, Italia L3Harris Technologies A tempo pieno 40.000 € - 80.000 € all'ano

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

About L3Harris Technologies:
L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries.
Job Description:
La risorsa sarà inserita all'interno del team di Marine Handling Product Support e risponderà direttamente al MH Product Support Leader.

La figura dovrà garantire il raggiungimento degli obiettivi di tempo, costo, qualità e performance tecnico-contrattuali, coordinando le varie funzioni aziendali coinvolte e fungendo da interfaccia principale con il cliente. Nello specifico dovrà gestire e coordinare un portafoglio ordini, dalla fase di accettazione, passando dalla produzione, fino alla consegna, garantendo il costante controllo e visibilità nelle diverse fasi di avanzamento.

Sarà inoltre responsabile del reporting relativo alle diverse commesse in gestione.

The resource will join the Marine Handling Product Support team and will report directly to the MH Product Support Leader.
He/she will be responsible for ensuring that time, cost and quality targets are met as well as technical and contractual performance by coordinating the internal departments involved and being the main point of contact with the customer.
In particular he/she will manage and coordinate an order portfolio, from the acceptance phase through production to delivery, ensuring constant control and visibility across all stages of progress, being also responsible for the reporting of the work orders.
Qualifications:

  • Laurea in Ingegneria o Economia
  • Ottima conoscenza della lingua inglese
  • Ottima conoscenza del pacchetto office, buona conoscenza di sistemi ERP
  • Esperienza pregressa di almeno 3 anni in analogo ruolo in aziende strutturate
  • Degree in Engineering or Economics
  • Excellent knowledge of English
  • Excellent knowledge of the Office suite, good knowledge of ERP systems
  • At least 3 years' previous experience in a similar role in structured companies

Preferred Additional Skills:

  • Richieste ottime capacità di relazione con team trasversali, problem solving, proattività e pianificazione
  • Excellent interpersonal skills with cross-functional teams, problem solving, proactivity, and planning required

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