Sprinklr Expert FREELANCE

1 settimana fa

Milano, Lombardia, Italia HRM Group A tempo pieno

The Sprinklr Expert in HRM

will be part of the Maintenance & Sustain Team and will focus on ensuring the stability, optimization, and continuous enhancement of the Sprinklr platform. The specialist will work closely with business and technical teams to maintain configurations, support users, and guarantee seamless operations across all Sprinklr modules. This position combines platform governance, troubleshooting, configuration management, and user enablement, contributing to a high-quality and reliable customer experience.

Your Next Project
We are looking for professionals who are ready to make their skills available and
explore new contexts or stimulating projects
, or eager to
deepen different areas of responsibility
. If that's you, you'll be a key piece to our success thanks to:

  • Experience working with the Sprinklr platform (minimum 1 year), including configuration, maintenance, and issue resolution.
  • Strong knowledge of key Sprinklr modules such as Social Listening, Publishing, Care, and Reporting.
  • Familiarity with API integrations, data flows, and connections with external systems (CRM, social channels, analytics platforms).
  • Understanding of digital marketing ecosystems and social media management tools.
  • Ability to work collaboratively in fast-paced, international environments.
  • Good knowledge of the English language (level C1).

Nice to have:

  • Sprinklr Certifications.
  • Experience supporting enterprise-level configurations with complex system integrations.
  • Knowledge of ITIL principles for incident, problem and change management.

*The qualities we value:
You can easily tackle this project if you are able to work well with different people, drawing on a
background rich in experience
and
soft skills
. We are looking for those who demonstrate an unwavering commitment to
excellence
, value
collaboration
to achieve common goals, and pursue
continuous development*
with curiosity.

Our Investment for You

  • Remote Working: Working from home with flexibility and comfort.
  • Projects DIversity: Opportunities to work on short projects, keeping your work fresh and challenging.
  • Exclusive Conventions: Exclusive discounts for a wide range of services, products, travel, clothing and technology.

Our path of mutual knowledge
Our selection process is quick and engaging, consisting of:

  • HR Interview

  • An opportunity to get to know us better and find out more about yourself.

  • Technical Interview

  • A meeting with project managers to explore your skills and interests

If you have the right characteristics, our HR manager will be happy to welcome you by presenting you with our offer of collaboration.

Want to know more?
Send us your updated and detailed CV with authorization to process personal data pursuant to Law 196/03 and art.13 GDPR 679/13.

We'll take care of the rest

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