Media Relations Manager Emerging Countries, International Policy and Press Communications

Description
Join the International Policy and Press Communications (IPPC) team, part of the International Stores & Corporate Comms (ISCC) organization, responsible for Amazon communications across 29 countries outside of the U.S. and China.

In this role, you'll be at the heart of international communications, leading daily cross-regional coordination calls, collaborating with different countries and shaping media narratives across emerging countries (= countries in which Amazon recently launched a marketplace or doesn't have any marketplace but delivers to).

You can be based in Munich, London, Luxembourg, Paris, Madrid, Dublin, or Milan.

Key job responsibilities

• Lead the daily call that brings all international teams together, serving as the central hub for coordinating media cycles and breaking news across regions
• Handle incoming media inquiries for emerging countries, fostering strong relationships with local journalists and media outlets, and serving as a company spokesperson, when appropriate, to ensure accurate, positive, and value-aligned coverage
• Support more established emerging countries with media inquiries and advise, where needed
• Develop and execute proactive external communication campaigns to strengthen Amazon's corporate reputation
• Proactively help protect the company's reputation through strategic media engagement, identifying future challenges, and resolving communication gaps, misconceptions, and message clarity issues
• Develop tools, processes, and briefing documents to enable in-country media relations managers to succeed and scale their impact
• Collaborate closely with international stakeholders (PR, legal, public policy, and business teams) providing communication strategies, risk assessments, and guidance to ensure smooth rollout of new initiatives, organizational changes, and business launches
• Support and coordinate both internal events (team meetings, training, summits) and external public-facing events for media relations and communication campaigns, including venue selection, content development, speakers, and entertainment
• Monitor media coverage, evaluate campaign success, and prepare internal reports for the corporate communications team

A day in the life

• Monitor coverage and breaking news
• Lead the daily call that brings all international teams together, serving as the central hub for coordinating media cycles and breaking news across regions
• Handle incoming media inquiries for emerging countries, serving as a company spokesperson when appropriate to ensure accurate, positive, and value-aligned coverage
• Help protect the company's reputation
• Collaborate with internal stakeholders (PR, Legal, Business Teams, Policy), and provide communication concepts, risk assessments, and guidance to ensure smooth rollout of new initiatives, businesses, or organizational changes
• Identify and solve communication challenges, such as resolving information gaps, addressing misconceptions in the media, and improving message clarity

Basic Qualifications

• Bachelor's degree or equivalent in Communications, Journalism, Marketing, Business, or a related field
• 5+ years of experience in public relations or professional communications
• Experience managing multiple priorities across teams in a fast-paced, deadline-driven environment
• Experience working across cultures in international teams
• Excellent English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
• Working knowledge of additional languages beneficial
• Excellent problem solver with a strong customer-obsessed, forward-thinking, innovative, hands-on and can-do attitude

Preferred Qualifications

• Experience with reactive communications / issues management

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.

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Company
- Amazon Italia Services Srl

Job ID: A3157101