IT Solution Designer

We are seeking a talented IT Solution Designer to join our global team in the "Center of Excellence" for Consumer technology.

As an IT Solution Designer, you will play a pivotal role in conceptualizing, designing, and supporting in the implementation of tailored IT solutions on our web platform with more than 300+ websites.

In this role, you will work as part of a global team of architects and experts distributed across different regions. You will collaborate with international business units to gather requirements and translate them into technical solutions that align with Ferrero's strategic goals and comply with enterprise architecture principles.

You will support architecture design, implementation, country rollouts, and the evolution of digital services and web platforms, always considering scalability, data integrity, security, and performance. You will work closely with development teams, vendors, and third-party partners to ensure proper implementation and adherence to architectural standards and guidelines.

Your responsibilities will include managing major and minor upgrades of global platforms, coordinating stakeholders, and working with Ferrero Service Management to ensure compliance with service level targets and continuous improvement of service quality. You will make sure that IT procedures, guidelines, and standards for regular project operations—such as testing, monitoring, cybersecurity, documentation, and handover to first and second-level support teams—are performed and maintained.

You will also provide third-level support for productive applications in collaboration with second-level support teams. Additionally, you will perform technical analysis and code reviews and manage pilot projects in web technology, consumer engagement, and consumer data platforms.

You hold a bachelor's or master's degree in Computer Science, Information Technology, or a related field.

You have excellent English skills, both spoken and written, and knowledge of other languages is a plus. You are experienced in collaborating with cross-functional teams and managing stakeholders. You bring at least four years of proven success in delivering web projects and DevOps for web technologies. You have strong expertise in integration techniques, API management, and data migration.

You possess deep knowledge of Drupal CMS and related technologies such as PHP, HTML, CSS, and JavaScript; experience with other CMS platforms is an advantage. You are skilled in both frontend and backend development and in designing headless applications. You have experience with the Atlassian Suite (JIRA, Confluence, Bitbucket) and CI/CD processes.

You demonstrate solid capabilities in software testing, including planning, automation, and test case definition, as well as in designing and enforcing testing guidelines. You are experienced in creating and maintaining architecture documentation, including system diagrams, data flow diagrams, and technical specifications. You have in-depth knowledge of cloud computing (SaaS, IaaS, PaaS), with hands-on experience in AWS and container orchestration. Experience in mobile application development, including PWA, cross-platform, and native apps, is a plus. You work with commitment and resilience, showing a goal-oriented and independent approach along with strong problem-solving skills. You are passionate about technology and eager to stay updated on industry trends and emerging innovations. 

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Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

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