Operations Manager

Intro
Welcome to Sanoptis - a leading network of modern eye clinics and ophthalmology practices with over 440 locations throughout Europe. Our vision is to improve well-being and quality of life through first-class ophthalmologic treatment. Our innovative decentralized model enables our partner locations to operate independently to focus on the individual needs of their patients. At the same time, they are part of a larger network with strong partners, which gives them synergetic effects, state-of-the-art technology, and many other benefits.

For our Italian market, we are looking for a strong operations talent in the northern part of Italy who will manage our local clinics independently.
In this role, you will oversee the management of our clinics by working with the clinic staff and our management to ensure the operational implementation of our goals. From personnel to process issues, you will maintain an overview and optimize workflows. Your goal is to achieve optimal operating results and corresponding patient satisfaction through an efficient workflow, ideally through expert knowledge of ophthalmological operations.

Join our team in Italy as an Operations Manager (m/f/d) as soon as possible.
In this role, you will

• Be responsible for clinic operations: This will focus on our local clinics and includes support in their day-to-day business, being a point of contact to our clinic manager and shareholding doctors, as well as providing a hands-on approach that allows you to act as a clinic manager in smaller clinics.
• Implement process optimization: This will focus on local processes (operations, sales, and marketing) with the local team in the clinics, ensuring excellent quality of care through continuous process optimization and quality management measures.
• Define Strategies for Growth: Achieving our growth targets in close collaboration with senior physicians and our country management is a vital part of your role, preparing regular and comprehensive reports on key performance indicators, continuing budget planning, and documenting progress as well as challenges at the site.
• Conduct people management: Manage local staff and help build up a team together with the country management, including contract management as well as personnel decisions.

Your profile includes

• A degree in business administration, ideally with a focus on healthcare economics or something comparable.
• Extensive professional experience in operational management, budgeting, and project or change management, ideally within clinics or healthcare facilities related to ophthalmology.
• Relevant knowledge of the Italian healthcare framework, including standards and legislation.
• A high level of motivation and initiative and the flexibility to work in different locations. You will demonstrate a team-oriented approach with implementation strength to internal contacts. You will demonstrate diplomacy and negotiating skills with external contacts.
• Excellent Italian skills (level C1 or above), Intermediate english Skills (B2 Level or above) as well as, ideally, other language skills such as German, Spanish, Polish, or Czech.
• A curriculum vitae in English for screening reasons.

Sanoptis offers

• Competitive Compensation : A highly competitive salary package complemented by an annual performance-based bonus tied to individual and company performance goals.
• Autonomy and Creative Freedom : The opportunity to work independently and contribute comprehensively with innovative ideas thanks to flat hierarchies and short decision-making processes, thereby strengthening our organization.
• Professional Development : Take advantage of opportunities for continuous learning and growth through training, online academies, workshops, and industry conferences.
• Mental Health Support : Access to psychologists and mental health programs to promote a healthy work-life balance.
• Inclusive Culture : Join a talented and diverse team with a warm office culture and team events.

Equal Opportunities
At Sanoptis, we value talent, passion, and attitude over specific experience. We welcome applicants from diverse backgrounds and prioritize equal opportunities for all.

Contact
If you're ready to help shape the digital future of ophthalmology, we want to hear from you Apply now to join our dynamic team and make a meaningful impact on people's lives. You can reach us at

About Us
With over 440 locations across Europe, Sanoptis is a strong network of modern eye clinics and ophthalmology practices. Thanks to excellence, innovation, and close collaboration with our physicians, we are now a leader in the industry. Partnering with Sanoptis means maintaining your entrepreneurial freedom while benefiting from the advantages of our network, such as growth financing, knowledge transfer, and synergy effects. Our vision is to improve people's well-being and quality of life across the board through first-class ophthalmological care.