customer service

3 giorni fa

Padova, Veneto, Italia Safilo A tempo pieno

CUSTOMER SERVICE – FRENCH SPEAKER
Job Summary & Mission
We are currently seeking a Customer Care Representative who will report to the Team coordinator Customer Care to join us as a valuable member of our dynamic Customer Care team in Padova.

How You Will Contribute

  • You will hold complete ownership of assigned Customers' portfolio and related lifecycle, with the aim of optimizing both Operations and Sales results by liaising directly with the Key account manager
  • You will hold complete ownership of proactive planning and execution of activities and estimations towards revenue targets in a seamlessly efficient operational flow:
  • Complete order flow management from order acquisition to order invoice in compliance with agreed trade terms
  • Delivery flow management by liaising directly with Sales Execution, Logistics and Customer whilst acting as first point of contact in the event of any query or issue
  • Support during sales events such as Buying days, brands/product presentations, Customer visits, etc. through active participation in both organizational preparation and live execution
  • Customer master data management ensuring timely maintenance, accuracy, and completeness
  • Backorders and open orders portfolio management

You will act as Customers' first point of contact in case of order to cash topics: managing and solving Customers complaints, identifying and escalating priority issues, providing to Customers all product and service information they may need.

Required Skills

  • Bachelor/Master's degree in Business Administration, Economics, Finance, Supply Chain Management, or a related field
  • Experience in B2B customer service environment
  • Good working knowledge of Office Pack (Excel)
  • Fluent in French - any additional language as a plus
  • Customer-oriented
  • Problem-solving attitude with strong focus on results
  • Team player
  • Knowledge of Incoterms and customs rules as a plus
  • Experience on SAP is a preferable option

What We Offer

  • A working environment based on a solid corporate culture, where you can confront yourself with many professionals and enrich your skills
  • A Smart work mode that allows you to live your best work-life balance

If you see yourself in the job description, send us your application and become part of our team

  • impiegata/o customer service

    3 giorni fa

    Maserà di Padova, Veneto, Italia Jobbit A tempo pieno

    EurointerimEurointerim Spa, Agenzia per il Lavoro, filiale di Campodarsego, ricerca per strutturata e solida azienda cliente in espansione, figure professionali da inserire all'interno della funzione di:IMPIEGATA/O CUSTOMER SERVICELa Risorsa sarà inserita all'interno di un team giovane e dinamico, si occuperà della gestione degli ordini e dell'assitenza...

  • Service Lab Manager

    3 giorni fa

    Padova, Veneto, Italia Jobbit A tempo pieno

    Page PersonnelLa figura sarà responsabile della gestione operativa del laboratorio, parte del team Service, assicurando efficienza, sicurezza e qualità nei processi di riparazione e upgrade. Collaborerà strettamente con il resto del team Service, Logistica, Acquisti, R&D, Qualità/Regolatorio e Customer Care per garantire un servizio di eccellenza e...

  • Service Lab Manager

    1 giorno fa

    Padova, Veneto, Italia Page Personnel A tempo pieno

    Cerchiamo un/unaService Lab Managerper coordinare e guidare un piccolo team multidisciplinare dedicato alla riparazione e ricondizionamento di dispositivi medici oftalmici.Dettagli sul clienteImportante azienda specializzata nello sviluppo e produzione di dispositivi medici oftalmici ad alta tecnologia per la diagnosi e il monitoraggio delle patologie...

  • Assistenza Clienti– Customer Service con inglese

    1 settimana fa

    Padova, Veneto, Italia Emuca Group A tempo pieno

    Quali saranno i suoi compiti? Gestione del cliente, dando informazioni sul prodotto e sul servizio in modo proattivo grazie alla conoscenza del catalogo e delle novità. Attività commerciale attraverso lo strumento di gestione dei ticket: assistenza e sviluppo del cliente. Gestione degli ordini, risoluzione e follow-up dei reclami.Cosa stiamo cercando?...

  • Clinical Sales Rep, Coronary Therapy

    2 settimane fa

    Padova, Veneto, Italia Boston Scientific A tempo pieno

    Posting Duration: 2 weeks Experience: Minimum 3-5 years in clinical and case support for medical devices. Education: Degree in Biomedical Engineering or equivalent. Preferred: Experience in coronary therapy. Strong technical aptitude and ability to learn quickly. Excellent communication skills and adaptability in a dynamic marketplace. Comfortable working...

  • Key Account Manager Saudi Arabia

    3 giorni fa

    Padova, Veneto, Italia Anonymous A tempo pieno

    The Role:For a leading multinational company in the manufacturing industry, we are seeking aKey Account Manager with a solid sales expertise within Saudi Arabia Marketto join the MEA Sales Team. The team manages a network of distributors selling the company's core products within the assigned region. The selected candidate will work closely with the Area...

  • Ecommerce Manager

    1 giorno fa

    Padova, Veneto, Italia Safilo A tempo pieno

    The eCommerce Manager, Europe is responsible for leading the growth of Safilo's European Direct-to-Consumer business across Smith, Carrera, Polaroid, and David Beckham. This role owns regional eCommerce strategy and execution, with accountability for commercial performance, site experience, and operational delivery across EMEA DTC.As a manager with a small...

  • Travel Agent

    3 giorni fa

    Padova, Veneto, Italia BizAway Srl A tempo pieno

    About BizAwayHere at BizAway, we Deliver the Future of Travel.We are a solid international company with strong ambitions and great expertise. With a focus on sustainability , on a daily basis, we support companies, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech...

  • Travel Agent

    3 giorni fa

    Padova, Veneto, Italia BizAway Srl A tempo pieno

    About BizAwayHere at BizAway, we Deliver the Future of Travel.We are a solid international company with strong ambitions and great expertise. With a focus on sustainability , on a daily basis, we support companies, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech...

  • Travel Agent

    3 giorni fa

    Padova, Veneto, Italia BizAway A tempo pieno

    About BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability , on a daily basis, we support companies, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech...