Parts Sales Specialist

15 ore fa

Milano, Lombardia, Italia MG Motor Italia A tempo pieno

About us

MG has been ahead of its time since the brand's inception in the Morris Garages in 1924.

MG's parent company is SAIC Motor (Shanghai Automobile Industry Corporation). SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units. SAIC Motor's affiliate automotive companies include Morris Garages (MG), Roewe and Maxus, but also SAIC Volkswagen, SAIC-GM, and others.

MG is designed with the European motorist in mind, offering sustainable, smart, functional, and affordable vehicles. They're developed in MG's design studios in Shanghai in cooperation with the advanced design studio in London, produced in China, and already available in various European countries.

Now new generations can choose a car from this iconic brand. Updated, electrified, recharged and ready for the future.

For more information, please visit our website MG Motor Italy

MG is one of the fastest-growing Brand in the automotive landscape: 3% market share in 4 years, and counting...

We are looking for someone who is organized, detail-oriented, and great with people. If you love challenges and think you're a good fit, let's get in touch

The
Parts Sales Specialist
will be responsible for developing the spare parts and accessories business for MG Italy, defining commercial strategies, monitoring performance, and supporting the dealer network to ensure sales growth and customer satisfaction.

Main Responsibilities

Spare Parts and Accessories Business Development

  • Propose to the Service Management the sales development strategy for spare parts through business plans, defining commercial and distribution policies across various markets.
  • Analyze sales data to prepare budgets, forecasts, and actuals.
  • Define product/service positioning compared to key competitors.
  • Implement development actions with external partners (retailers, installers, service centers).
  • Contribute to identifying and resolving quality issues.
  • Define and monitor KPIs for dealerships and authorized service points.

Operational Support to the Dealer Network

  • Create new dealer profiles in spare parts portals.
  • Organize and deliver training courses on parts portals (DCS, EPC, MG Care).
  • Provide support in identifying spare parts in the catalogue.
  • Monitor orders, shipments, invoices, and manage claims.

Internal Interactions

  • Parts Department: monitoring supply levels and urgent orders.
  • Technical Department: technical details on components.
  • Administration: coordination of payments and overdue checks.

Role Requirements

  • Proficiency in MS Office and previous experience with company ERP systems.
  • Excellent spoken and written English.
  • Previous experience in aftersales activities related to the role.
  • Strong interpersonal and communication skills, flexibility, and proactiveness.
  • Commercial mindset and ability to identify unmet customer needs.
  • Willingness to travel.

Key Competencies

  • Data analysis and strategic planning.
  • Relationship management with partners and customers.
  • Problem solving and results orientation.
  • Training capabilities and technical-operational support.

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