SAP CoE Manager

2 ore fa

Vimercate, Lombardia, Italia Haier Europe A tempo pieno

Job Posting Title
SAP CoE Manager

The challenge
An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.

What You Will Do
As the SAP CoE Manager you will play a central role in ensuring governance, standardization, and continuous improvement of SAP processes within the organization. You will ensure that SAP solutions are implemented, maintained, and optimized in line with business strategies, acting as a reference point for all activities related to the SAP system.

Main Responsibilities

Governance and Strategy

  • Define and maintain the SAP CoE strategy, ensuring alignment with business objectives.
  • Establish standards, methodologies, and best practices for the use of SAP solutions.
  • Oversee governance models for decision-making, risk management, and approval workflows.
  • Ensure clear ownership of platform administration, security, integration, and governance.

Operational Management

  • Monitor the health of the SAP system, ensuring availability, performance, and security.
  • Coordinate release, upgrade, and maintenance activities (Release Management)
  • Montor issues a resolution and escalates to AMS service in case of need
  • Support major incident resolution.
  • Provide operational support, application management, infrastructure management, and change management.
  • Participate in project preparation, blueprinting, realization, final preparation, go-live support, and run phases.
  • Guarantee global business model adoption and promote innovation.
  • Monitor system performance and integration.
  • Manages the CAB (Change Advisory Board) and the related Release/Change management processes
  • Monitor external/internal suppliers to ensure compliance with processes and procedures.
  • Lead the technical solution, design, and effort estimation phases for any new SAP solution
  • Monitor the SAP Project portfolio to ensure the safety of the production environment.
  • Support the IT Governance function to define the SOD risk matrix.

Support and Innovation

  • Provide second-level support for complex incidents.
  • Promote the adoption of new SAP features and innovation initiatives.
  • Drive continuous improvement by analyzing and optimizing business processes and system design.
  • Support AMS (Application Management Services) and user training/experience.

Collaboration

  • Act as an interface between IT and business, facilitating communication and understanding of requirements.
  • Coordinate cross-functional teams and external suppliers.
  • Enable effective collaboration between technical teams and business stakeholders.

What You Need To Succeed
Must have

  • In-depth knowledge of SAP S/4HANA and main modules (FI/CO, MM, SD, PP, EWM).
  • Knowledge of the customization and optimization of the SAP modules for business needs.
  • Familiarity with SAP Fiori user experience and embedded analytics.
  • Understanding of master data management and data governance.
  • Experience in SAP integration, security, and architecture.

Education:
Degree in Computer Science, Engineering, Economics, or related fields.

Professional experience:
7+ years of experience in managing SAP architecture from a project management, service management, and IT governance standpoint

Language:
Fluent knowledge of English (spoken and written)

Soft Skills

  • Problem solving, results orientation, ability to influence and negotiate.
  • Ability to clearly convey complex technical concepts to both technical and non-technical stakeholders
  • Active listening, clear speech and writing, and effective presentation skills are crucial for building confidence and clarity within teams and with clients.
  • Inspiring and guiding teams through change, setting a clear vision, and motivating others to achieve goals.
  • Empowering decision-makers and fostering a culture of accountability and trust.
  • Building strong relationships with business and IT stakeholders
  • Excellent communication and leadership skills

Technical Skills

  • Analytical skills to diagnose issues, evaluate alternatives, and implement effective solutions

Nice to have
SAP certifications are a plus

Other

  • Experience in international contexts and digital transformation projects
  • Ability to manage complex projects and multidisciplinary teams

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

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