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Manager – Product Quality
3 ore fa
Manager – Product Quality & Product Behaviour Vehicles
The Company
The company headquarters is located in Bolzano, Northern Italy, at the plant formerly owned by Lancia, a renowned manufacturer of industrial vehicles founded in 1937 and incorporated into the Iveco Group in 1975.
Iveco Defence Vehicles boasts an independent internal structure entirely dedicated to research and development, with full access to the company's extensive engineering resources
.
Role Summary
Within the
Product Quality Vehicles
function, the Manager will be responsible for ensuring product quality and overseeing product behaviour across running contracts.
The role includes full ownership of project quality activities, process supervision, advanced technical support, and continuous interaction with Program Managers and other key internal stakeholders.
The Manager will also lead activities related to product performance in the field, reliability monitoring, and continuous improvement initiatives.
Qualifications / Requirements
- Technical degree in
Mechanical
,
Electrical
, or
Electronic Engineering
. - Excellent command of the
English language
(spoken and written). - Strong proficiency in
Microsoft Office
(Word, Excel, PowerPoint). - Proven ability to manage teams and complex projects.
Essential Responsibilities
- Lead and coordinate all
Project Quality Management
activities during project execution phases. - Ensure achievement of defined quality targets and compliance with contractual and internal requirements.
- Collaborate closely with Program Managers, Engineering, Manufacturing, Service, and other functions to resolve quality-related issues.
- Monitor quality KPIs and drive implementation of corrective and preventive actions.
Main Activities
- Oversee documentation management related to quality processes.
- Supervise technical analyses concerning:
- production process issues;
- field reports and product behaviour issues;
- technical deviations and non-conformities.
- Define and implement technical and organizational solutions to ensure product quality.
- Provide operational and strategic support for continuous improvement and defect reduction initiatives.
Product Behaviour Responsibilities
- Monitor and analyse
product behaviour in the field
, collecting data on reliability, performance trends, and customer feedback. - Work closely with
After Sales
,
Service
, and
Field Quality
teams to identify recurring issues and prioritise improvements. - Lead or support
root cause analysis
activities for high-impact issues. - Develop structured
improvement plans
to enhance product performance, reliability, and customer satisfaction. - Prepare periodic reporting on product behaviour KPIs and communicate findings to internal stakeholders.
