department manager w&j

10 ore fa

Greater Rome Metropolitan Area, Italia SIDLER SA A tempo pieno

On behalf of our customer, an esteemed Luxury Brand, we are recruiting the following profile in Rome:

DEPARTMENT MANAGER / LUXURY BRAND / ROME

Responsibilities:

  • Creates and builds a genuine, attentive and long lasting relationship with customers, based on listening, meeting and exceeding client's needs and expectations
  • Ensures compliance of all company policies and procedures
  • Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
  • Responsible for opening and closing procedures
  • Managing budget and KPI'S
  • Business development; PR activity; CRM development.
  • Support team management (approx. 10 resources)

The ideal candidate will have the following skills, knowledges and experience:

  • Managerial experience with an emphasis on motivating and developing staff
  • Strong customer relationship management and development as well as networking skills
  • Fluent in Italian and English
  • Excellent communication skills
  • Knowledge of the location

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