Working Student

Important info about the job at TKG for the recruitment agency:

Possible starting time: Immediately

Full-time with 39 hours per week

Salary:

Benefits:

• Due to our flexible working hours, everyone can find their own suitable working rhythm. With the appropriate time credit on the working time account, up to 24 compensatory days can be taken each year.
• To meet the demand for more flexibility, we offer our employees the option of mobile working. 12 home office days per month are possible.
• 30 days of vacation per year plus days off on Christmas, New Year's Day and Cologne Carnival (Monday).
• In addition to their salary, our employees benefit from capital-forming benefits of EUR 40 per month and our employer-funded pension plan "Toyota One" amounting to 2.5% of 12 monthly salaries.
  
  Managers receive a bonus of 16 percent and specialists a profit share of 2.1 percent of 12 monthly salaries.
• Based on current trends and developments as well as regular employee surveys, we derive key topics and implement them in customized development programs. On an individual basis, we practice proactive and mutual exchange within our development discussions and, if necessary, agree on target-oriented measures in decentralized development plans.
• All employees can use Toyota or Lexus vehicles at special conditions in the form of our employee vehicle transfer program (MÜP). Depending on the job level, our employees receive a company car, which may also be used privately. A company car is available to managers.
• Regardless of which vehicle our employees drive, they all have access to a sufficiently large parking space and, above all, a free parking space directly at the company building, so there is no need to search for a parking space or walk long distances.
• Our active employees have access to covered and illuminated bicycle parking spaces as well as power outlets for charging e-bikes.
• Employees interested in sports receive discounted rates for various fitness offers
• 2 canteens - with a daily meal allowance - are available to our employees on campus
• Drinks including coffee are free of charge
• For some positions there is a 13th salary or for team leader and manager positions a bonus
• Corporate benefits (discounts at various companies)

Regarding the applicant profiles:

If possible, please also send us the applicants' references directly.

These are required at the latest before the second interview on site (training or university certificates and all work references).

Please also include the current place of residence in the profiles as well as the motivation for changing the job.

• 2nd level support for technical inquiries regarding hardware and software
• Collaboration in the analysis and resolution of malfunctions as ticket support
• Assistance in the provision and administration of client systems and applications
• Support for M365, Windows, Citrix, and VDI systems in daily operations
• Collaboration in user and authorization management, including onboarding support
• Support in the management of specialist applications
• Assistance in the creation and maintenance of IT documentation and guidelines
• Assistance with repair and replacement processes as well as routine tasks in infrastructure maintenance
• Forwarding complex technical problems to third-level teams and providing customer service support for internal specialist departments

• Currently studying computer science, business informatics, or a comparable field of study
• Initial practical experience in IT support
• Basic knowledge of Windows 10/11, M365, Citrix/ZENworks, or Nutanix VDI is desirable
• Willingness to learn new tools and technologies
• Interest in IT processes, monitoring, and troubleshooting
• Analytical thinking and structured approach to work
• Ability to work in a team, strong communication skills, and reliability
• Willingness to work on site in Cologne several days a week
• Fluent written and spoken German and English 

Your contact person:

Marvin Stemme