Service Account Manager

1 settimana fa

Galliera Veneta, Italia GEA A tempo pieno

Job opportunity

Service Account Manager - LAM Region

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success – come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

Job information

Reference Number

JR

Job function

Service

Position type

Full time

Site

Via Monte Grappa 8, 35015 Galliera Veneta PD

Your responsibilities and tasks:

To accelerate the growth of the Service Business Unit in the LAM region, we are seeking a dedicated Service Account Manager (SAM) with strong technical and commercial capabilities. This role is critical to unlocking market potential and driving service sales to very ambitious target, following a structured onboarding period.

Key Responsibilities:

  • Develop and execute strategic sales plans to grow service revenues across the LAM region.
  • Promote and sell complex service offerings including Upgrades, Retrofitting, Digital Packages, Obsolescence Solutions, and Spare Parts Kits.
  • Collaborate closely with Regional Subsidiary teams to enhance service visibility, reputation, and credibility at customer sites.
  • Identify and cultivate new business opportunities within existing and new customer accounts.
  • Maintain strong customer relationships through regular visits, technical consultations, and value-driven proposals.
  • Provide market feedback and insights to support service portfolio development and innovation.

Your profile and qualifications:

We are seeking a dynamic and experienced professional with the following qualifications and competencies:

  • Educational Background: Minimum of a technical high school diploma; a Bachelor's degree in Engineering, Business, or a related field is preferred.
  • Technical Expertise: Solid technical foundation, ideally within industrial or food processing technologies.
  • Sales Experience: Proven track record in service sales, with the ability to position and sell complex service solutions.
  • Language Skills: Proficient in English and Spanish; additional languages are a plus.
  • International Exposure: Demonstrated experience working in international markets and multicultural environments.
  • Interpersonal Skills: Empathetic, outgoing, and customer-oriented, with strong communication and relationship-building capabilities.
  • Goal Orientation: Capable of working independently and achieving objectives within defined timelines.

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