Customer Care Sales Intern

4 ore fa

Brugherio, Lombardia, Italia Haier Europe A tempo pieno

An exciting opportunity has arisen to contribute to the team at Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.

We are looking for an individual who demonstrates the core values of the Haier's attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.

Key responsibilities:

We are seeking a dynamic and motivated Customer Care Sales Intern to join our European team at Haier. In this high-growth role, you will:

  • Support the mapping of sales processes and systems related to extended warranty sales in Contact Centers.
  • Assist in analyzing sales performance and preparing reports.
  • Contribute to the launch and coordination of extended warranty initiatives across EU markets.
  • Support monthly business reporting, including budget and forecast comparisons.
  • Collaborate with internal teams and partners to support improvement actions.
  • Support functional requirements, testing, and go-live activities for online sales of spare parts and accessories.
  • Assist in managing product content on the company website and marketplaces (e.g. Amazon).
  • Support Customer Satisfaction initiatives, including survey optimization and reporting.
  • Help monitor customer feedback and integrate insights from online review platforms.

Requirements

  • Neo graduated or student in economics or field related
  • Fluent in Italian and English (both written and spoken).
  • Excellent knowledge of Office Package (in particular Excel)

We offer a six-month paid internship. 800 euro, free company canteen, corporate benefits, smart working.

Place of work: Brugherio

At Haier Europe we look for entrepreneurs that are passionate for bringing extraordinary experiences to our customers and delivering business results. Are you ready to join?

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