PRADA Welcoming Advisor, Capri

2 settimane fa

Capri, Campania, Italia Prada Group A tempo pieno

Job description:

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

As a passionate Brand Ambassador and being part of a diverse team, you will contribute in ensuring an excellent experience and service to our customer, transmitting the Brand identity and values.

RESPONSIBILITIES

  • Greet clients in a warm, engaging with them to deliver a professional, efficient and friendly welcome;
  • Support handling the flow of customers to ensure their in store experience, even and especially at peak times, making them felling at their ease and entraining them with conversation of interest to them;
  • Provide tours of the store, displaying extensive familiarity with its history and interior décor
  • Support the store management in making sure there is adequate coverage of the store entrances;
  • Welcome each customer on a one-to-one basis with utmost courtesy and becomes familiar with their names and acknowledges them by name;
  • Provide assistance to Client Advisors during their selling ceremony;
  • Handle all basic queries/problems and refer complaints as appropriate;
  • Participate in the organization of in-store events, satisfy customer requests, even the most unusual ones, and coordinate special moments for guests, always in collaboration with the Store Manager and store colleagues;
  • Respond to special requests from customer with unique needs and follow up to ensure satisfaction.
  • Constantly displays outstanding communication and guest relations skills
  • Record and update relevant customer information on the CRM systems;
  • Contribute to ensure a high level of security and is attentive to prevent product thefts.

KNOWLEDGE AND SKILLS

Passion for human relations and experience of building a long-lasting relationship and curating guest experiences required

Problem solving, curiosity and interest in luxury/fashion, art and design

Being able to work in team as well as alone

Excellent communication and interpersonal skills

Knowledge and familiarity of local area and entertainment to make guest recommendations

Previous spa, hotel, residential experience in a luxury setting preferred

Fluent spoken English. Other languages will be desirable

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

  • PRADA Welcoming Advisor, Capri

    2 settimane fa

    Capri, Campania, Italia BoF Careers A tempo pieno

    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.Job PurposeAs a passionate Brand Ambassador...

  • PRADA Stock Assistant, Capri

    2 settimane fa

    Capri, Campania, Italia Prada A tempo pieno

    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.JOB PURPOSETo be responsible of managing...

  • PRADA Stock Assistant, Capri

    2 settimane fa

    Capri, Campania, Italia Prada Group A tempo pieno

    Job description:Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.JOB PURPOSETo be...

  • PRADA Store Manager, Capri

    2 settimane fa

    Capri, Campania, Italia Prada Group A tempo pieno

    Fondato nel 1913 in Italia, il Gruppo Prada si è costruito su una tradizione di eccellenza e con una visione di innovazione. Il Gruppo, leader mondiale nel settore del lusso, opera in oltre 45 paesi con i marchi PRADA, Miu Miu, Versace, Church's, Car Shoe e Luna Rossa e conta dipendenti di oltre 100 nazionalità.JOB PURPOSETo be the owner of the business, a...

  • PRADA Store Manager, Capri

    1 settimana fa

    Capri, Campania, Italia BoF Careers A tempo pieno

    Fondato nel 1913 in Italia, il Gruppo Prada si è costruito su una tradizione di eccellenza e con una visione di innovazione. Il Gruppo, leader mondiale nel settore del lusso, opera in oltre 45 paesi con i marchi PRADA, Miu Miu, Versace, Church's, Car Shoe e Luna Rossa e conta dipendenti di oltre 100 nazionalità.Job PurposeTo be the owner of the business, a...

  • Client Advisor Capri

    2 settimane fa

    Capri, Campania, Italia Loro Piana A tempo pieno

    PositionWe are seeking seasonal Client Advisors to join our team inCaprifor the Sea Resort.TheClient Advisorrepresents the Company with clients in our Boutique. He/She is a professional in the sales of luxury goods and is responsible for the satisfaction and loyalty of every customer. He/She cooperates for reaching the qualitative and quantitative goals set...

  • Client Advisor

    1 settimana fa

    Capri, Campania, Italia Dolce & Gabbana S.r.l. A tempo pieno

    Role OverviewAre you ready to join the next summer season in our stunning Capri boutique? We are seeking an experienced, passionate, and relationship‑driven Seasonal Client Advisor to support our CASA division during the peak summer months. This is a unique opportunity to immerse yourself in the high‑energy, exclusive environment of Capri. You will be...

  • Client Advisor

    1 settimana fa

    Capri, Campania, Italia DOLCE&GABBANA A tempo pieno

    Role OverviewAre you ready to join the next summer season in our stunning Capri boutique? We are seeking an experienced, passionate, and relationship‑drivenSeasonal Client Advisorto support our CASA division during the peak summer months. This is a unique opportunity to immerse yourself in the high‑energy, exclusive environment of Capri. You will be the...

  • La Palma Capri

    7 giorni fa

    Capri, Campania, Italia Hotel La Palma A tempo pieno

    Hotel La Palma- Capri's first hotel, built in 1822, currently being transformed into an elegant and exclusive 50-room-and-suite hotel. Located mere steps from the famous Piazzetta, it will comprise a rooftop restaurant and bar, its own beach club, a newly built pool deck, a spa and a high-fashion boutique.Hotel La Palmainvites you to join its teams and...

  • Client Advisor

    2 giorni fa

    Capri, Campania, Italia Dolce & Gabbana A tempo pieno

    Role OverviewAre you ready to join the next season in our stunning Capri boutique? We are seeking an experienced, passionate, and relationship-driven Seasonal Client Advisor to anchor our team in one of the world's most glamorous destinations. This role is a unique opportunity to immerse yourself in the high-energy, exclusive environment of Capri. You will...