Attendant-Room Service, Hotel Cervo e Hotel Cala di Volpe, Costa Smeralda
12 ore fa
POSITION SUMMARY
Hotel Cala di Volpe, nestled in the heart of the stunning Costa Smeralda, is renowned for its breathtaking views, luxurious amenities, and unparalleled service.
Cervo Hotel, Costa Smeralda Resort, is the heart and soul of Costa Smeralda's village, Porto Cervo.
Our hotels offer a unique blend of traditional Sardinian charm and modern elegance, making it a truly special place to work and stay. Join our close-knit team that values a sense of belonging and family atmosphere. You'll work in a beautiful and inspiring environment, gaining invaluable experience, and learning from some of the most renowned professionals in the hospitality industry.
Key Responsibilities
Take room service orders over the phone. Answer questions on menu selections, and communicate relevant information to the kitchen staff. Place and log call back for room service order. Notify guests and management of delays in service delivery. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods. Serve food courses and alcoholic beverages to guests. Check in with guests to ensure satisfaction with each food course and/or beveragesComplete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Qualifications
Previous experience in a luxury hotel or similar environment.
Excellent communication and interpersonal abilities;
High proficiency in English and Italian. Additional languages are a plus;
Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously;
Positive attitude and a passion for delivering outstanding guest service;
Flexibility to work various shifts, including weekends and holidays.
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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