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Sales Manager

2 ore fa

Roma, Lazio, Italia DOLCE&GABBANA A tempo pieno

Role Overview
We are currently looking for a
Sales Manager (Maternity Cover)
to join our boutique located in
Piazza di Spagna, Rome.
As a Sales Manager, you will act as a true
Brand Ambassador
, leading by example on the sales floor and ensuring that every client receives an exceptional and memorable experience. You will play a key role in driving business performance, developing the team, and upholding the brand's values, standards, and service excellence.

Your Contribution

  • Partner closely with Store Management to achieve and exceed the boutique's sales budget and business objectives.
  • Drive a client-centric culture by consistently delivering an outstanding and elevated customer experience.
  • Ensure full compliance with company policies, procedures, and guidelines, acting with integrity and professionalism at all times.
  • Coordinate and oversee Front of House and Back of House activities in alignment with store guidelines and operational standards.
  • Act as a role model for the sales team, inspiring excellence in service, sales performance, and brand representation.
  • Take responsibility for the Mentoring Program, supporting the onboarding, training, and development of the team in line with company training guidelines.
  • Monitor key performance indicators and support the implementation of strategies to optimize sales and operational efficiency.

What You Bring to the Team

  • Fluency in Italian and English; additional languages are considered a strong advantage.
  • At least 5 years of relevant experience in retail, with proven exposure to a supervisory or managerial role.
  • Strong knowledge of Client Ceremony and its application to enhance customer engagement and drive business growth.
  • Solid understanding of visual merchandising principles and in-store presentation standards.
  • Experience with stock management, inventory control, and product flow optimization.
  • Familiarity with CRM tools, methods, and procedures to support client development and loyalty.
  • Strong numerical skills with the ability to analyze sales data and performance indicators.
  • A strong commercial mindset combined with a results-driven approach.
  • Ability to foster teamwork, motivate others, and support the professional growth of team members.