Quality Systems

Reporting to the QA Manager, the QA FS & QS Lead provides leadership at the Giotti Plant for the development, implementation, and administration of Food Safety, Food Defence and Quality Systems programs at the site to ensure product safety, integrity, and conformance with respect to Customer, Divisional, Corporate and regulatory requirements. 

Provide governance and lead proactive continuous improvements of Food Safety, Food Defence & Quality Systems programs including HACCP, cleaning, pest control, allergen management, foreign body controls, internal food safety inspections, non-conformance and customer complaints.  

Key Responsibilities:

• Maintaining compliance with Corporate Quality Assurance Policies and customer quality satisfaction  hrough the provision of governance and proactive leadership for continuous improvements of Food Safety, Food Defence & Quality Systems programs including, HACCP, allergen management, foreign body controls, internal food safety inspections, non-conformance, customer complaints, pest control, food safety & quality culture.
• Conduct routine reviews with the Factory Leadership Team.
• Manage the Food Safety, Food Defence & Quality Systems Training programme for the site. Ensure that all staff receive relevant training and achieve the minimum agreed understanding of the training and how it applies to their role within McCormick.
• Manage the Internal FS & QS inspection and Audit programs to ensure that the site is capable of achieving required customer and third party accreditations. Pro-actively lead continuous improvements where necessary and publish monthly audit results and Kpi's. Conduct routine reviews with the Factory Leadership Team.
• Manage the External Customer and Third Party Audit programme to ensure that the Customer Quality and Food Safety requirements are identified and complied with by the site. Execute plans for continuous improvement for operations.
• Manage the corrective action programs to ensure appropriate handling, response and resolution of internal and external audits. 
• Manage customer complaints, internal and supplier non-conformances, including communication with customers and suppliers.
• Manage the investigation and resolution of complaints and non-conformances to ensure appropriate corrective actions are implemented to prevent recurrence of the issues.
• Identify and implement continuous improvement to the programs to prevent recurrence of the issues.
• Publishing monthly KPIs and trend data
• Attracts, maintains and develops high talent staff.
• Defines performance standards and holds staff and self-accountable. Provides coaching and feedback effectively.
• Creates development/training plans for individuals within the team and manages employee relations.

Candidate profile:

• Bachelor's Degree in Food Technology or equivalent.
• Solid experience Food Industry, particularly in a QA management role.
• Experience with quality and food safety management systems and certification: ISO, HACCP, BRC, and IFS
• Extensive knowledge of HACCP, BRC Auditing, GMP's, Quality Systems and Hygiene.
• Strong communication and diplomacy skills are required to guide and influence others.
• Excellent interpersonal and strong leadership skills, handling complexity, adaptability to changes.
• Excellent written and verbal skills, proficiency in relationship-building and negotiation is needed for directing issues.
• Fluent in English.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.