Commercial Account Manager

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

We are looking for a dynamic and results-driven Account Manager to oversee our Commercial segment (1–100 employees). The successful candidate will be responsible for generating new business, expanding Sophos' presence within the segment, and driving growth through proactive collaboration with channel partners, marketing teams, and our internal Channel Account Executives.

• • Develop and execute strategies to generate new business across the commercial customer base.
• Work closely with channel partners to identify new customer opportunities and drive joint sales activities.
• Collaborate with the marketing team to leverage campaigns, events, and programs that support pipeline creation.
• Partner with the internal Channel Account Executive (CAE) team to streamline engagement with the channel ecosystem.
• Proactively engage with partners to unlock new opportunities within existing Sophos customers, identifying cross-sell and upsell potential.
• Maintain a strong understanding of Sophos solutions to effectively articulate value propositions to prospects and partners.
• Ensure accurate and timely updates of all sales activities within the CRM system (Salesforce; Clari).
• Proactively to ensure expansion opportunities into renewal discussions, working with internal business teams.

• • Minimum 2-3 years of relevant channel experience in IT Industry.
• Proven experience in inside sales or account management, preferably in cybersecurity, IT, or technology sectors.
• Experience working with channel partners and understanding of the partner ecosystem.
• Strong business development mindset with the ability to identify, qualify, and close new opportunities.
• Excellent communication, presentation, and relationship-building skills.
• Ability to work collaboratively across teams, including Marketing, Channel, and Sales.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
• Already experience with Salesforce CRM and/or Outreach is a preferred pre-requisite.
• Proven track record in forecasting and achieving sales goals through partners, via phone calls and emails.
• Strong capability to manage multiple competing priorities and demonstrate problem-solving skills effectively.

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.