Proposal Engineer – Customer Service EA

Job ID

481492

Posted since

13-Oct-2025

Organization

Smart Infrastructure

Field of work

Sales

Company

Siemens S.p.A.

Experience level

Mid-level Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

• Milan - Milano - Italy

Create a better tomorrow with us.

We are looking for a Proposal Engineer – Customer Service, to be hired with a permanent contract in Milan within the Electrification and Automation – Customer Services area.

Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.

You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.

Your Challenge

As Proposal Engineer – Customer Service, your mission will be to prepare and manage technical and commercial offers for revamping, retrofitting, and service activities, ensuring competitive, accurate, and timely proposals fully aligned with customer and company requirements.

Your main activities will be:

• Analyze tender documentation, technical specifications, and customer requirements, with specific focus on revamping electrical protection systems and or retrofitting solutions.
• Prepare technical and commercial offers for modernization, upgrade, and service contracts.
• Develop cost estimation and guarantee cost-efficient, competitive solutions.
• Collaborate with Sales and Project Execution teams to ensure smooth handover and alignment throughout the project lifecycle.
• Standardize recurring solutions and support continuous improvement in proposal processes.
• Monitor deadlines, ensuring high-quality and on-time delivery of all proposals.
• Interface with internal and HQ stakeholders for alignment on technical and commercial strategies.

To be a perfect fit for this role, you would already have:

• At least 5 years of proven experience in proposals for revamping of electrical protections/systems and retrofitting within service activities.
• Solid knowledge of protection relays, automation systems, electrical distribution, and related service solutions.
• Pragmatic, hands-on approach with the ability to "know where to put your hands".
• Strong orientation to targets, cost optimization, and efficiency.
• Team player mindset with excellent collaboration across functions and international counterparts.
• Degree in Electrical/Energy/Automation Engineering (or equivalent experience).
• Passion to never-stop growing
• Respect and appreciation of each person's uniqueness, willingness to co create and share knowledge
• Proficiency in English and Italian
• Eligibility to work in Italy

What we offer

• Flexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.
• Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.
• Never stop growing: plenty opportunities for continuous and individual learning journeys
• An inclusive team culture where you can be yourself

Take a look at our welfare programs, please visit: Benefits e Welfare in Siemens Italia - Siemens IT

Join us and be yourself. Inclusion is our ambition

Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.

Our recruiting team is looking forward to getting to know you

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