Customer Service Assistant

10 ore fa

Como, Lombardia, Italia QRP International A tempo pieno

ROLE DESCRIPTION

We are looking for a competent Service Assistant to help with the organisation and running of the daily administrative operations of the company.

The ideal candidate will be a hard-working professional able to undertake a variety of customer support tasks and work diligently under pressure.

This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Service assistant responsibilities include providing administrative support to ensure efficient operation of the office.

You must be reliable and hardworking with great communication skills.

RESPONSIBILITIES

  • Basic customer service tasks
  • Book examinations services
  • Entering calendar dates in online portals
  • Organise Virtual training sessions through GTT, Zoom, Teams, …
  • Report to management on activities and issues
  • Create and update records ensuring accuracy and validity of information
  • Maintain trusting relationships with suppliers, customers and colleagues
  • Monitor the filling in of feedback forms and attendance sheets
  • Sending and archiving documents requested by customers
  • Purchase supplies and training materials according to specifications
  • Control inventory levels and ensure availability of training material
  • Direct the flow of packages from preparation to shipment
  • Answer and direct phone calls
  • Collaborate with Service Manager and the team

SKILLS

  • Proven experience as customer assistant or in another relevant administrative role
  • Thorough understanding of office management procedures
  • Excellent time management skills and ability to multitask and prioritise work
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Proficiency in spoken and written English
  • Proficiency in MS Office-Google Drive
  • Familiarity with basic accounting principles

COMPETENCES

  • Able to embrace QRP Core Values in everyday work
  • We do our utmost to make our clients happy
  • We enjoy working together as a team
  • We keep our word
  • We are committed to our professional development
  • Results orientation
  • Accuracy
  • Autonomy
  • Problem Solving
  • Multitasking
  • Time Management
  • Teamwork
  • Flexibility
  • Openness to change
  • Sense of belonging
  • Highly analytical
  • Excellent writer and communicator (in both the written and verbal form)

RELATIONSHIP

  • Reporting to Service Manager
  • Working relationships - Office Manager, Marketing Manager, Business Development Manager

The intensive recruitment process includes interviews, reference checks and psychometric assessments.

Contratto di lavoro: Tempo pieno, Tempo determinato

Durata contratto: 12 mesi

Retribuzione: €1.486,98 - €1.716,68 al mese

Benefit:

  • Bevande gratis
  • Buoni pasto
  • Computer aziendale
  • Orario flessibile
  • Snack gratis

Istruzione:

  • Laurea triennale (Obbligatorio)

Esperienza:

  • addetto/a assistenza clienti: 2 anni (Obbligatorio)

Lingua:

  • inglese (Obbligatorio)

Data di inizio prevista: 12/01/2026

  • Senior Customer Service – Settore Beauty

    2 giorni fa

    Como, Lombardia, Italia NonStop Consulting A tempo pieno 30.000 € - 50.000 € all'ano

    NonStop Consulting e' alla ricerca di unSenior Customer Service(Cosmetico)per un'azienda cosmetica lombarda (Como).L'azienda in questione e' una realta' dinamica che segue l'intero processo di produzione di cosmetici per labbra, occhi e viso: dall'ideazione alla formulazione chimica, dalla produzione al confezionamento. Dunque un contesto caratterizzato da...

  • Fulfillment & Customer Service Representative

    10 ore fa

    Como, Lombardia, Italia Viola Milano A tempo pieno

    About UsWe are a 15-year-old international luxury menswear brand known for timeless design, exceptional craftsmanship and classic tailoring. Every piece we create reflects our dedication to quality, detail, and elegance - values that extend to how we serve our clients and manage every order that leaves our atelier.We are now looking for a Fulfillment &...

  • Addetto/a Commerciale

    4 giorni fa

    Como, Lombardia, Italia Mcc service A tempo pieno 25.000 € - 35.000 € all'ano

    Realtà dinamica impegnata nella commercializzazione di soluzioni per la casa e la persona ricerca una figura da inserire come Addetto/a Gestione Clienti.La risorsa si occuperà di gestire le richieste dei clienti, fornire assistenza pre e post-vendita, coordinare gli ordini e monitorare lo stato delle spedizioni.Mansioni:Gestire e coordinare le richieste...

  • tecnico attivita' di collaudo e service

    6 giorni fa

    Como, Lombardia, Italia STERILINE SRL A tempo pieno 30.000 € - 40.000 € all'ano

    Steriline, nata nel 1989, è oggi un affermato produttore europeo altamente specializzato nella progettazione e nella produzione di linee complete per la lavorazione asettica di prodotti iniettabili, fornitrice di aziende farmaceutiche in tutto il mondo.Concentrandosi sulla specializzazione, l'ingegneria avanzata e la partnership collaborativa, Steriline si...

  • Sales Manager Travel Industry

    4 giorni fa

    Como, Lombardia, Italia Careers at Marriott A tempo pieno 40.000 € - 80.000 € all'ano

    The Lake Como EDITIONNestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape.   ...

  • Sales Manager Travel Industry

    4 giorni fa

    Como, Lombardia, Italia Marriott Hotels Resorts A tempo pieno 45.000 € - 70.000 € all'ano

    Description The Lake Como EDITIONNestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable...

  • Assistant Restaurant Manager

    6 giorni fa

    Como, Lombardia, Italia Marriott Hotels Resorts A tempo pieno 40.000 € - 60.000 € all'ano

    Description The Lake Como EDITIONNestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable...

  • Event Manager

    2 giorni fa

    Como, Lombardia, Italia Careers at Marriott A tempo pieno 30.000 € - 60.000 € all'ano

    The Lake Como EDITIONNestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape.   JOB...

  • Restaurant Manager

    2 giorni fa

    Como, Lombardia, Italia Sereno Hotels A tempo pieno 80.000 € - 120.000 € all'ano

    Company DescriptionSereno Hotels is renowned for operating an exclusive collection of luxury properties, including the prestigious Lake Como property. With a commitment to understated elegance, each hotel features a small number of spacious, meticulously designed rooms in some of the world's most sought-after destinations. Sereno Hotels prioritizes attentive...

  • Assistant Executive Housekeeper

    6 giorni fa

    Como, Lombardia, Italia Marriott Hotels Resorts A tempo pieno 35.000 € - 45.000 € all'ano

    Description The Lake Como EDITIONNestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable...