Product Specialist

You might not see them, but wires and cables make the world go round. And wherever they are, we test them — from wearable medical devices and mobile phones to cables that span oceans and scale buildings. Whether they're strapped to electrical towers or analyzing data, our engineers test products that are advancing exciting developments in AI, sustainable energy and the electrification of everything.

We are seeking a dynamic and customer-focused Product Specialist to join our Medium and High Voltage (MVHV) Cable Systems team. This role is designed to serve as a technical liaison between our customers, sales teams, and engineering groups. The Product Specialist will play a critical role in understanding customer needs, addressing technical inquiries, and representing UL's technical capabilities in customer engagements. This is a strategic position that supports sales efforts through technical expertise and solution-oriented thinking.

• Act as the primary technical contact for customer inquiries, providing clear and accurate information about UL's Medium and High Voltage (MVHV) Cable products and services. 
• Collaborate closely with sales teams to support pre-sales activities, including technical presentations, product demonstrations, and solution development. 
• Gather and analyze customer feedback and requirements, translating them into actionable insights for the product and engineering teams. 
• Work with engineering and product development to ensure customer needs are considered in product design and enhancements. 
• Represent UL's technical strengths and capabilities in customer meetings, industry events, and trade shows. 
• Develop and maintain technical documentation, FAQs, and training materials to support internal and external stakeholders. 
• Monitor industry trends and competitor offerings to inform product strategy and positioning.
• Enhance and advance a zero-incident safety culture and behavior. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.
• Willing to travel over 50-75% to customer's facilities and job site, including global travels.
  
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• Bachelor's degree in Engineering, Computer Science, Business, or a related field. Advanced degree or technical certifications are a plus. 
• 5-8 years of relevant experience in a technical customer-facing role, such as product support, technical sales, or solutions engineering.
• Strong understanding of product development processes and technical concepts. 
• Very good level of English language.
• Excellent communication and presentation skills, with the ability to explain complex technical topics to non-technical audiences. 
• Proven ability to collaborate across cross-functional teams and manage multiple priorities. 
• Able to handle multiple assignments concurrently without direct supervision. 
• Customer-centric mindset with a proactive approach to problem-solving. 
• Experience in the testing, certification, or compliance industry is a plus. Knowledge and experience in related industrial and international standards for MV/HV cable systems, including but not limited to ICEA/AEIC, IEEE, IEC, and CIGRE standards.
• Working experiences in medium and high voltage (MVHV) cable systems, MVHV or high power laboratories, manufacturers, utilities, developers, EPCs, is a plus. 
   

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. This position is eligible for additional bonus compensation. This position also provides benefits such as: UL University training programs, 2 extra holidays for volunteer work, and many more

What you'll experience working for ULS

UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.

That's where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe. 

This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.

Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits.

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit