Inside Sales

1 settimana fa

Greater Modena Metropolitan Area, Italia ICAPE Group A tempo pieno

Inside Sales Representative (F/M) – Italy


Location:
Modena, Italy –
Remote work possible


Contract:
Permanent, full-time


Position open to disabled workers

About ICAPE Group

Join
ICAPE Group
, a European leader in
Printed Circuit Boards (PCB)
and
custom-made electromechanical parts

Operating in
60+ countries
and trusted by
3,650 customers worldwide
, we combine
technology, expertise, and service excellence
.

Headquartered near Paris, we are a fast-growing international group with
35 subsidiaries
and
700 skilled employees
across Europe, Asia, and the Americas.

Now, we're strengthening our team in Italy — and we want you to be part of our success story


Your Mission

As an
Inside Sales Representative
, you'll play a key role in driving sales performance and ensuring customer satisfaction.

You'll work closely with the Sales Manager or BU Director, supporting both our
commercial development
and
customer relationships
.

Your Main Responsibilities

  • Manage
    quotation requests
    and prepare
    sales offers
    independently, ensuring alignment with company guidelines.
  • Follow up
    offers proactively to build a strong pipeline and close deals.
  • Process and monitor orders
    in our SAP system, ensuring smooth order fulfillment.
  • Meet and exceed your
    KPI and commercial targets
    .
  • Act as a
    central point of coordination
    between customers, suppliers, logistics, and internal teams.
  • Build and nurture
    long-term relationships
    with your customer portfolio.
  • Keep the
    CRM system
    up to date and support sales prospecting.
  • Participate in
    customer visits
    and industry events when needed.
  • Contribute to
    continuous improvement
    and new business opportunities.


Your Profile

  • Bachelor's Degree or equivalent experience in
    Sales or Business
    .
  • 3+ years of experience
    in a
    technical or distribution
    environment.
  • Fluent in
    English and Italian
    (oral and written).
  • Knowledge of
    SAP ERP
    is a plus.
  • Excellent
    communication and interpersonal skills
    – empathetic and customer-focused.
  • Strong
    technical curiosity
    and commercial mindset.
  • Autonomous, organized, and comfortable working in a
    small, international team
    .
  • Reactive,
    solution-oriented
    , and able to manage multiple priorities.
  • Proactive,
    determined
    , and results-driven.


Why Join ICAPE Group?

  • Exciting and
    challenging projects
    within a dynamic, collaborative team.
  • Career growth
    opportunities and
    international mobility
    – we promote from within
  • A global environment combining
    technology, innovation, and customer focus
    .


Salary

Competitive package based on
profile and experience
— show us what you can do

Ready to take the next step in your career and grow with a global technology leader?


Apply now and join the ICAPE adventure

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