Inside Service Sales Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Service Sales Manager

Your role and responsibilities

You will have the opportunity to support ELSE Service Sales organization and customers during the proposal process and internal sales. You will support the local Sales organization and customers in determining the most technical appropriate and cost-effective solutions and in the preparation of demanding offers. Coordinate with Local Marketing & Sales Managers, Regional and Global roles and implement Sales initiatives with local sales organizations in ELSE Italy.

Work model: #LI-Hybrid.

In this role, you'll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:

• Managing sales opportunities through CRM systems, calls, emails, and routing qualified leads to specialists.
• Coordinating technical-commercial support by preparing offers, analyzing customer needs, and recommending improvements.
• Collaborating cross-functionally to develop service offerings, generate revenues, and promote strategic programs.
• Managing and developing channel partners by leading relationships, implementing pricing strategies, and driving long-term growth.

Qualifications for the role

• You have substantial experience in service sales and are highly skilled at excelling in the role.
• Demonstrate effective commercial skills and promotional capabilities, with a focus on identifying business opportunities, engaging clients, and expanding market reach.
• You have advanced skills in low/medium voltage systems with a motivated, customer-oriented approach.
• Degree in electrical engineering (or related technical field).
• You are at ease communicating in Italian and English.
• You are available to travel across the country to support business and events, training.

Benefits

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses.
• Corporate welfare: Access to a wide range of services and personal well-being support.
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.
• Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.
• Meal allowance: Access to canteen.

More About us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.