Digital content and Multimedia officer

Overview:

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare.

As a partner section, MSF Italy is engaged in saving lives and alleviating suffering through fundraising; communication and advocacy, recruitment and deployment of field workers; as well as running operations in Italy and supporting international operations through expertise and other kinds of direct support.

Reporting to the Multimedia Producer, the Digital Content and multimedia officer supports the creation of engaging visual and audiovisual content that amplifies the organization's presence across digital channels.

Working within the Digital Team, the Multimedia Officer contributes to all aspects of production while providing hands-on support to meet the multimedia needs of departments across the organization.

The role also assists in managing the Multimedia Room and contributes to a Community of Practice that promotes shared learning on content production.

Design and production of MSF Italy AV content for Digital channels:

1. Technical Production Support

2. Creative Collaboration & Innovation

3. Multimedia Room Operations & Knowledge Sharing

4. Contributor to MSF's International Movement.

Responsibilities:

1. Design and production of MSF Italy AV content for Digital channels

• Design, production and editing of multimedia products for digital channels (WebClips, Social Media Stories, Photo Slideshows, Interviews, Infographics, Podcasts);
• Producing videos and/or interviewing MSF Italy's Humanitarian Workers, Staff, Volunteers, Operations;
• Produces or edits animations, graphics, memes, and infographics;
• Support the Digital Team in generating high-performing, platform-optimized content;
• Adapting AV content produced by the international (CWA) for Web, Press, Engagement, Digital FR uses;
• Management and maintenance of the content database for MSF Italy, including its indexing system;
• Innovation and evolution of MSF Italy's graphic style, ensuring it remains contemporary and aligned with current design trends and msf guidelines;
• Organizing and/or supporting the production of Webinars and Livestreaming of events or debates, or direct from the ground.

2. Technical Production Support

• Set up and operate cameras, lighting, and audio equipment in the Multimedia Room or on location;
• Assist with filming interviews, training materials, and internal content for multiple departments;
• Provide photo and video coverage during events, when requested;
• Manage file organization and post-production editing;
• Maintain inventory and ensure functionality of all multimedia tools.

3. Creative Collaboration & Innovation

• Work with Digital team to suggest and implement creative formats and techniques to better engage digital audiences;
• Work with colleagues from different departments to translate their messages into strong visual stories;
• Contribute to brainstorming sessions with the Digital Team and other departments for projects and campaigns;
• Share lessons learned and creative insights through the Community of Practice.

4. Multimedia Room Operations & Knowledge Sharing

• Manage day-to-day bookings, setup, and maintenance of the Multimedia Room;
• Support all teams in using the space for filming, recording, or digital content creation;
• Provide on-the-job guidance and share technical tips with colleagues;
• Contribute to knowledge materials for the Community of Practice;
• Help organize internal workshops and peer sessions on content production techniques.

5. Contribution to MSF's International Movement

• Participates with international colleagues in the AV Intl platform;
• Provides support to MSF operations as it relates to digital multimedia content and tools;
• Contributes in the production and definition of international communication packages.

Qualifications:

Key requirement/education:

• Specific training in multimedia technologies or educational background consistent with the position;
• Good knowledge and use of the social networks.

Behaviour skills/competencies:

• Behavioral flexibility;
• Emotion and stress management;
• Result and quality orientation;
• Planning and organization;
• Initiative and innovation;
• Commitment to the principles of MSF.

Experience:

• At least 3 years professional experience in video shooting, graphics and editing;
• Professional experience in using Adobe Premiere, After Effects, Photoshop, Illustrator.

Added value/asset:

• Experience in multimedia technologies for the non-profit sector;
• Experience in Storytelling.

Positions details:

Contract: Temporary position for maternity replacement. Fixed-term contract of 6 months. Full-time, Level II of Italian CCNL of Commerce.

Gross Annual Salary: 33.152€ - max 40.208€ depending on the experience of the selected candidate.

Expected start date: 19/01/2026

Location: Hybrid. MSF Italy Rome office, and from home.