Room Division Manager

17 ore fa

Bergamo, Lombardia, Italia Kerten Hospitality A tempo pieno

ABOUT KERTEN HOSPITALITY

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travelers. The Group's current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.

ABOUT THE PROPERTY

Colere 1600 by Cloud 7, Italy

Colere is a charming mountain village renowned for its unspoiled landscapes, and year-round appeal. The destination offers a haven for outdoor enthusiasts with skiing, hiking, and climbing, as well as a retreat for those seeking tranquility. Within this stunning setting, the Cloud 7 Hotel Colere features 28 thoughtfully designed rooms and suites, offering a blend of comfort and contemporary alpine style. Guests will enjoy a wellness center dedicated to relaxation and rejuvenation, along with the variety of refined hospitality in lounge bar&ski, a la carte and self-service restaurants, the hotel embodies the perfect balance of adventure, wellness, and Italian charm.

JOB DESCRIPTION

KEY RESPONSIBILITIES

  • Oversee and coordinate all Rooms Division operations.
  • Ensure a seamless and high-quality guest experience throughout the entire stay journey, from arrival to departure.
  • Lead Rooms Division teams, setting clear standards for service excellence, cleanliness, and operational efficiency.
  • Monitor daily operations, room readiness, occupancy flow, and special guest requests to ensure accuracy and consistency.
  • Coordinate closely with Engineering and Security to maintain safe, well-maintained, and guest-ready facilities.
  • Implement and maintain Rooms Division SOPs, policies, and brand standards across all areas.
  • Handle guest feedback, complaints, and service recovery related to rooms and accommodation experience.
  • Prepare and review daily reports, handovers, and operational updates for the Rooms Division.
  • Support training, coaching, and performance management for Rooms Division supervisors and team members.
  • Ensure compliance with health, safety, and hygiene standards across all rooms and public areas.

EXPERIENCE & SKILLS

  • 5–8 years of experience in Rooms Division operations.
  • Experience working in lifestyle, boutique, or resort hotels; mountain or seasonal destinations is an advantage.
  • Hands-on experience with PMS and hotel operating systems.
  • Detail-oriented with a strong focus on guest satisfaction and service quality.
  • Ability to manage multiple operational areas in a fast-paced environment.
  • Fluent in English (Italian is an advantage).

JOINING OUR TEAM MEANS

  • Competitive Compensation
    : A rewarding package tailored to your experience.
  • Career Growth
    : Opportunities for advancement within our dynamic organisation.
  • Inclusive Environment
    : A vibrant and inclusive workplace that encourages collaboration.
  • Shared Purpose:
    Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

  • Global Product Manager

    2 settimane fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    Bei ABB unterstützen wir Industrien dabei, effizienter und nachhaltiger zu werden. Fortschritt ist bei uns keine Option, sondern selbstverständlich – für Sie, Ihr Team und die Welt. Als globaler Marktführer bieten wir Ihnen alles, was Sie brauchen, um diesen Wandel voranzutreiben. Der Weg dorthin ist nicht immer einfach – denn echtes Wachstum...

  • Plant Manager

    1 settimana fa

    Bergamo, Lombardia, Italia PGS Group A tempo pieno

    PGS Group has been active in the wood packaging industry for 30 years. Due to further expansion we are looking for an Plant Manager.What tasks will you perform?Overall responsible for the management of the production site, the achievement and exceeding of the agreed objectives by the group, the development of a strategic vision for the site in line with the...

  • BIM Specialist

    18 ore fa

    Bergamo, Lombardia, Italia Adecco A tempo pieno

    Adecco Divisione Permanent ricerca un/aBIM specialistper inserimento diretto all'interno di una consolidata realtà operante nella progettazione e realizzazione di impianti sportivi situato in Bergamo.Descrizione del ruoloTi occuperai di:Gestire e sviluppare modelli BIM per i progetti in corso.Collaborare con architetti, ingegneri e project manager per...

  • SAP Software Engineer

    1 settimana fa

    Bergamo, Lombardia, Italia Randstad Digital Italia A tempo pieno

    Randstad Digital Talent Services , divisione specializzata nella ricerca, selezione e formazione di profili IT di Randstad Italia, ricerca un:SAP SOFTWARE ENGINEERper una multinazionale italiana, leader mondiale del settore elettrico ed elettronico, con oltre 50 anni di storia e una presenza in più di 100 paesi.L'azienda offre:una divisione dedicata alla...

  • Logistics Specialist

    2 settimane fa

    Bergamo, Lombardia, Italia SIAD S.P.A A tempo pieno

    Hai esperienza nella gestione logistica di progetti complessi?Vuoi contribuire all'efficienza di un'organizzazione internazionale, garantendo il successo delle spedizioni e delle attività di approvvigionamento?Questa è la tua occasioneThe SIAD Group rappresenta uno dei principali gruppi chimici italiani: è presente con sedi in Europa e nel mondo ed è...

  • Sales Support Specialist

    2 settimane fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Area Sales Manager in GMSYour...

  • Logistics Specialist

    2 giorni fa

    Bergamo, Lombardia, Italia SIAD Macchine Impianti A tempo pieno

    Sede: HQ BergamoSettore: Impiantistica industriale / Engineering / Project Logistics/ Oil&GasHai esperienza nella gestione logistica di progetti complessi?Vuoi contribuire all'efficienza di un'organizzazione internazionale, garantendo il successo delle spedizioni e delle attività di approvvigionamento?Questa è la tua occasioneThe SIAD Grouprappresenta uno...

  • Marketing Automation

    1 settimana fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    V ABB pomáháme průmyslovým odvětvím být o krok napřed. U nás je pokrok samozřejmostí - pro vás, váš tým i celý svět. Jako světová jednička na trhu vám poskytneme to, co potřebujete, abyste toho dosáhli. Nebude to vždy snadné, růst vyžaduje odvahu. Ale v ABB na to nebudete nikdy sami. Run what runs the world.Tato Pozice...

  • Global Bid and proposal specialist

    2 settimane fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    W ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...

  • Global Bid and proposal specialist

    16 ore fa

    Bergamo, Lombardia, Italia Energy Job Search A tempo pieno

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Global Bid & Proposal...