Sales Ambassador

1 giorno fa

Serravalle Scrivia, Piemonte, Italia Marc Jacobs A tempo pieno

Position

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a
Sales Ambassador
to join the team based in
Serravalle.

As a Sales Ambassador for our new Serravalle store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Job responsibilities

Brand Ambassador

  • Excite and install passion and pride for the brand.
  • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
  • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.

General Store VM/ Client Management

  • Reflect the visual merchandising guidelines promoting the brand image.
  • Enhance customer service standards in store to ensure the best client journey.

Sales/ Business Monitoring

  • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
  • Build and maintain a relationship with them.
  • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
  • Process the sale in a confident and professional manner.
  • Gather the client's CRM details to enlarge your client book.
  • Drive your product knowledge by keeping up to date with fashion trends.
  • Update yourself on all product lines through research.
  • Ensure all Company policies and procedures are attended.
  • Support control and management of stock.

Profile

  • A minimum of 2 years' experience in sales in a luxury, high fashion environment
  • Experience in selling RTW / LG
  • Passion for fashion and sales
  • A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
  • Excellent personal presentation – a Marc Jacobs Brand Ambassador
  • Understanding of Retail KPIs
  • A fluent level in English is essential and additional languages are an advantage

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