Experience Manager

2 settimane fa


Roma, Lazio, Italia Page Personnel A tempo pieno 40.000 € - 60.000 € all'ano

Per una realtà ben consolidata nel settore del Turismo, siamo alla ricerca di una figura di Experience Manager, ruolo che richiede una particolare attenzione ai dettagli e rilevanti capacità organizzative.

Dettagli sul cliente

DMC specializzata nell'offerta di un'ampia gamma di esperienze, finalizzate alla scoperta delle bellezze del territorio italiano.

Descrizione

  • Selezione di strutture e partner di lusso: identificare e valutare strutture, servizi di trasporto privato, esperienze culturali o lifestyle, con l'obiettivo di garantire esclusività.
  • Ricerca di mercato e analisi: monitorare le tendenze del mercato ed i cambiamenti nelle preferenze dei clienti.
  • Comunicazione con i fornitori: mantenere una rete aggiornata e selezionata di fornitori e location di eccellenza.
  • Gestione della customer experience: curare l'interazione con il cliente in ogni fase del viaggio.
  • Personalizzazione e attenzione ai dettagli: supervisionare ogni aspetto dell'esperienza.
  • Comunicazione costante con gli altri dipartimenti interni per la risoluzione di problemi, modifiche e azioni relative ai prodotti.
  • Disponibilità a effettuare visite sul campo per supervisionare la qualità del prodotto.

Profilo del Candidato

  • Conoscenza approfondita del settore hospitality, con un focus in ambito luxury
  • Ottima conoscenza della lingua inglese
  • Eccellenti doti comunicative e relazionali
  • Creatività, spirito innovativo e capacità di pensare strategicamente
  • Capacità di lavorare in modo proattivo

offerta di lavoro

Ottima opportunità di carriera.


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