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One-off Project Order Management
2 settimane fa
ABOUT BONFIGLIOLI
Bonfiglioli is a worldwide designer, manufacturer and distributor of a complete range of gearmotors, drive systems, planetary gearboxes and inverters, which satisfy the most challenging and demanding needs in industrial automation, mobile machinery and renewable energy.
Established in 1956, Bonfiglioli operates worldwide in 20 countries and 18 production facilities, with a wide network comprising 550 distributors and over 5.000 employees.
Excellence, innovation and sustainability are the drivers behind our growth as a company and team.
We are looking for a One-off Project Order Management.
MISSION
Ensure the effective and efficient management of one-off high-value projects for strategic customers, facilitating seamless order execution and achieving high customer satisfaction from pre-sales through delivery and, when necessary, post-sales services.
Strive to deliver a premium level of service that goes beyond standard order processing by proactively managing priorities and critical issues in a structured and coordinated manner throughout the entire organization.
Collaborate closely with HQ Sales to ensure full alignment with the commercial strategy.
MAIN RESPONSABILITIES
- Pre-Sales Support:
- Support Sales in preparing commercial proposals, validating timelines and specific Customer requirements.
- Identify and share potential criticalities/roadblocks, monitoring their resolution to ensure agreed timelines and costs.
- Collect forecasts from Sales and Customers (internal/external) and share them with the plant.
Collaborate with R&D Solution/Sales to secure and monitor critical or long lead-time components.
Order Management:
- Coordinate and plan activities with HQ, plants, and subsidiaries, ensuring compliance with agreed timelines and costs.
- Manage allocation of tasks and products between HQ and subsidiaries (in case of complex projects or local assembly).
- Prioritize and monitor activities required for the project workflow (PRJ).
- Supervise order confirmation and SAP entry in line with market expectations.
- Monitor project/order progress, interfacing with Customers (internal/external).
- Ensure proper fulfillment of specific requirements agreed in the offer/order phase (documentation, certifications, inspections, Gantt, reporting, etc.).
- Manage order changes, urgencies, and criticalities (procurement, stock shortages, non-conformities, exceptions, etc.).
- Handle escalations and priorities in alignment with Sales.
Oversee the resolution of complex project issues, including coordinating on-site activities when necessary.
Continuous Improvement:
- Collect and propose improvement actions to streamline or implement new processes and procedures.
- Support Sales in analyzing Customer needs and in defining/implementing new commercial strategies.
- Conduct resource/process assessments in subsidiaries and provide training and coaching to local contacts on shared strategies and actions.
REQUIREMENTS:
- Degree in Management/Industrial Engineering, Economics, or related fields.
- Knowledge of the English language.
- Knowledge of SAP.
- Knowledge of Excel.
- Ability to read a BOM (Bill of Materials).
- Ability to perform scheduling, define milestones, and manage activities.
