Global Product Specialist

Who are we?

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. 

 We are currently seeking a Global Product Specialist to join our dynamic team in Castel Guelfo (BO), Italy

 The Global Product Specialist – Large Power is responsible for supporting Offering Managers to achieve key objectives and performance indicators, while providing expert knowledge on Large Power products. This role involves developing customer-facing requirements for Large Power products and features, as well as managing offering-related materials to support various Go-to-Market initiatives. The specialist will collaborate with a global team of firmware and engineering professionals on projects across multiple regions. 

 What kind of work will you be doing? 

• Conduct competitive analysis for large power products; create battle cards and competitor analysis for each new release within the large power segment.
• Serve as the primary liaison between the Offering Manager and engineering teams for technical product queries.
• Clarify engineering questions related to customer-facing requirements and relay feedback to offering management, service, and other teams for discussion.
• Manage priorities for defects and requirements in new firmware releases; organize and lead requirement definition meetings for all Large UPS products.
• Ensure all offering documentation and marketing collateral are accurate and accessible, including product specifications and attributes.
• Research market trends, demand drivers, customer needs, industry standards, technology, sustainability, and competitive landscape; provide offering trend analysis and insights to Offering Managers.
• Support sales, presales, and service teams with prompt responses regarding pricing, solutions, and technical product/application information.
• Develop and manage sales tools to enhance the effectiveness of sales propositions.
• Coordinate and manage offering and applications training within the team.
• Communicate AC Power product offerings to customers during factory visits or on site.
• Perform other duties and responsibilities as assigned.

What will make you successful? 

• Bachelor's degree in Engineering (required)
• 2–3 years of professional engineering experience, preferably in designing, developing, analyzing, or servicing power electronic firmware/hardware
• Curious, open-minded, and innovative thinker
• Interest in new technologies and sustainability
• Excellent written and verbal communication skills
• Ability to foster positive cross-functional relationships across multiple teams
• Strong project management abilities
• Proficiency in Microsoft Office suite
• Adept at documentation and troubleshooting using appropriate tools and techniques
• Knowledge of firmware and software development processes (preferred)
• Experience with Agile/Scrum methodologies (preferred)
• Experience in embedded code development on microcontrollers or digital signal processors (DSP) (preferred)
• Willingness to travel up to 15%

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment 

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS: Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion. 

OUR STRATEGIC PRIORITIES 

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS 

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

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