Work and Family Life Coordinator

Summary

This position is assigned to Commander Navy Installation Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Work and Family Life Branch (N911). Incumbent serves as the Work and Family Life Coordinator. The position also plans, manages, coordinates, implements, and evaluates training, education, and outreach for Work & Family Life (WFL) Programs for NSA Naples, Italy.

This job is open to
The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Clarification from the agency

Local US Citizens that are Family members of active-duty military member, or Family members of DoD civilians with all required documents. YOU MUST PROVIDE A COPY OF SPONSOR'S PCS ORDERS, US GOVERNMENT NO FEE PASSPORT SHOWING YOUR PICTURE, PASSPORT NUMBER, EXPIRATION DATE AND VISA PAGE.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

• As a coordinator and facilitator of various military QOL programs and services, provide individual and group WFL education, training, information, and referrals to commands, military leadership, service members, military families, Ombudsmen, and Family Readiness Groups. Work independently or with other FFSC staff and stakeholders to provide services. Employ the no-wrong door approach to interview and assess the customer's needs and concerns, such as relocation, mobilization and deployment readiness, career and employment readiness financial readiness, personal and family life readiness, etc.
• Regularly review all new and existing WFL programs, in accordance with Region and CNIC policies, and recommend changes to supervisor. Conduct personal and family life readiness education and training to address the wide range of challenges identified in the community. Assist leaders at all levels with developing individualized training plans for specific commands/units based upon community needs assessments. Collaborate with Military Family Readiness Coordinating Committee stakeholders and FFSC colleagues, to include IPCs, DRCs, and command leadership, on training needs and to plan, schedule, and execute training/educational services to ensure the effective and efficient delivery of various educational programs and services to service members.
• Maximize various forms of service delivery, including virtual services via webinar, video, email, phone, R&R support to deployed service members; and group classes, one-on-one consultations, and I&R services in-person, via online webinar or video, telephone, and email to service members ashore and afloat.
• Collaborate with military and community based QOL strategic partners on executing multidepartmental installation QOL primary prevention events and activities. As a command representative, coordinate with various FFSC staff and leadership to have FFSC staff brief at scheduled workshops, programs, command briefs and GMTs presented at commands and at other locations, as needed.
• Plan, manage, and evaluate WFL programs in accordance with CNIC FFSP certification standards. Maintain, and timely and accurately update program and administrative reference materials, project files, policies, procedures, records, and written instructions from the supervisor utilizing the approved CNIC database repository and applicable databases.
• Advise and work closely with command leadership, installation stakeholders, and FFSC personnel to leverage resources and coordinate QOL programs and services that meet the needs of the community. Analyze new legislation to determine impact on program operations and management, making program adjustments and/or providing recommendations to the Director, as appropriate. Evaluate the impact of changes to laws, regulations, policies, standards, or procedures, such as costs or benefits to WFL programs, and adjust and/or provide recommendations to the Director, as appropriate.
• Comply with DOD, DON, Federal policies, CNIC and local directives. Compile and evaluate program data/information and develop comprehensive and thorough reports of findings on program effectiveness. Collect and consolidate data from diverse sources to write reports, to include correspondence, point papers, briefs, and other presentation mediums. Monitor various databases and take appropriate action to respond to reports regarding program planning and strategies.
• Develop and thoroughly review SOPs and service delivery processes to ensure adherence to laws, policies, certification standards, confidentiality standards, and quality assurance. Participate in strategic planning, plan for short- and long-term projects, and identify resources required to respond to DON and DOD trends. Utilize and conduct self-assessments and community assessments, using official Navy survey processes to identify trends, organizational needs and necessary program and process improvements to meet the needs of the Navy community. Use various measurement tools to identify trends, organizational needs, and Navy and unit demographic profiles, and consult with and brief leadership on trends and issues.
• Research, write articles, prepare, and deliver briefings on programs and services. Establish, maintain, and update resource and promotional materials. Develop local information and referral resource guides and maintain up-to-date listings on available services and providers.
• Perform other duties as assigned.

Requirements
Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be a U.S. Citizen to obtain and maintain a Secret Security clearance.
• Valid, state-issued driver's license is required.
• This position requires incumbents to obtain and maintain an official passport.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

• Must have 2 years specialized experience in planning, managing, coordinating, and implementing outreach for personal and family life readiness or quality of life Programs OR Masters or equivalent graduate degree/ 2 full years of progressively higher-level education leading to such a degree/ LL. B or J.D., if related.

Education

This position does not have a positive education requirement.

Additional information

This position is located at NSA Naples, Italy. If selected, relocation to the local commuting area (50 miles) is required.

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

• Resume: two-page limit, learn more here - Resume Requirements
• Proof of education/training: if qualifying all or in-part based on education, official transcripts only; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility rating.
• If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
• If claiming Family Member Preference: Application package MUST include the PCS or travel orders authorizing you to accompany the sponsor to the foreign overseas duty station and the effective date of the permanent change of station. If you are not listed as a dependent on the orders, additional documentation must be submitted to verify you are a family member (e.g., copy of your birth certificate, marriage certificate). Official no fee Passport & Copy of Sojourner's Permit (or receipt of application). Failure to provide this documentation will result in a rating of ineligible.
• If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If currently residing in local area, you must provide:

• Claiming Family Member Preference? Attached Preference Entitlement Survey and legible copy of sponsor's PCS orders
• Claiming Military Spouse Preference? Attach Military Spouse Preference Form, Preference Entitlement Survey, and legible copy of sponsor's orders.
• Copy of U.S. Government no-fee passport showing picture, passport number, expiration date, and visa page
• Copy of Sojourner's Permit (or receipt of application)
• Overseas Residency Questionnaire

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document.

The complete application package must be submitted by 11:59 PM (EST) on 02/05/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link:

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit:

Agency contact information

CNRE NAF HRO

Phone

Email

Address

Region NAF HRO / NSA Naples

PSC 817 Box 108

FPO, AE

US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Overview

Accepting applications

Open & closing dates

01/22/2026 to 02/05/2026

Salary

$53,249 to - $69,222 per year

Salary is inclusive of locality pay

Pay scale & grade

NF 4

Location

1 vacancy in the following location:

Naples, Italy

Remote job

No

Telework eligible

No

Travel Required

Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed

No

Appointment type

Permanent

Work schedule

Full-time

Service

Competitive

Promotion potential

None

Job family (Series)

• 0301 Miscellaneous Administration And Program

Supervisory status

No

Security clearance

Secret

Drug test

No

Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

• Suitability/Fitness

Financial disclosure

No

Bargaining unit status

No

Announcement number

Control number

---