Senior Solution Development Engineer

1 giorno fa

Cernusco sul Naviglio, Lombardia, Italia KION Group A tempo pieno
Dematic is looking for a talented Senior Solution Development Engineer (Sorter Systems) with a specif focus on Crossbelt Sorter technology to be hired with a permanent contract, for its premises in Cernusco Sul Naviglio.
This results-oriented role is key to success of Sorter projects globally, involving close collaboration with multiple stakeholders from understanding customer needs to proving onsite guidance and feedback for continuous improvement.We offer:

What we offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities Learn More Here: 
Tasks and Qualifications:

Key Responsibilities

  • Manage the service solution portfolio for Circular Sorter systems
  • Prepare quotations for modernization, obsolescence and system expansion projects
  • Support Customer Service activities and enhancements for sorter solutions
  • Develop project execution timelines and budgets, ensuring alignment with internal and external milestones
  • Analyze technical customer requirements and develop solution concepts in cooperation with relevant departments.
  • Prepare and implement customer workshops and technical presentations
  • Support the preparation of technical drawings and proposal documentation
  • Define specifications, request quotations, and support cost calculations
  • Provide technical support to sales teams and coordinate involved departments (estimating, layout, electrical, SW, purchasing, PM, simulation, installation, etc.)
  • Contribute to the development of new service offerings focused on efficiency, sustainability, and customer experience
  • Support to the long-term strategy for Customer Service portfolio development
  • Ensure compliance with company quality, safety, and process standards
  • Collaborate with global teams to standardize processes and promote best practices

Requirements

  • University degree in Industrial, Mechanical, Electrical or Automation Engineering with a focus on logistics (or equivalent qualification)
  • Minimum 5 years of experience in similar roles within industrial automation or intralogistics
  • In-depth knowledge of sorter system (Customer Service, R&D, Engineering, Installation, Commissioning) and maintenance strategies
  • Strong communication skills and ability to work effectively across functions and regions
  • Teamwork, adaptability, analytical thinking, and problem-solving skills
  • Leadership capability and experience coordinating cross-functional teams
  • Constructive conflict management, high level of personal responsibility and assertiveness
  • Willingness to travel nationally and internationally
  • Proficiency in written and spoken English (additional languages are a plus)

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